About this role
- Manage the telephone console, receive and divert incoming calls
- Receive, greet, guide visitors including co-ordination with employees
- Responsible for maintaining telephone registers
- Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times
- Administer meeting and conference room bookings
- Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels
- Monitoring and ensure pantries are clean and tidy
- Maintain records for office supplies and services order expenses and assist in invoice processing
- Maintain records of team’s itinerary
- Oversee records tracking parking utilization and occupancy.
- Co-ordinate the printing of business cards
- Responsible for ensuring availability of magazines/ brochures and directory signage
- Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency
- Provide assistance in general administrative activities and any other duties as assigned by
- Co-ordinate and assist with local office events
- Contribute information of inclusion in the Monthly Report submitted to
- Utilize the systems of to effectively manage contractors and report on their performance
- Ensure compliance of regulations / requirements of management
- Coordinate incoming user requests and assign them to the appropriate responsible personnel for handling.