About this role
Job summary
Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Join our busy and supportive Medical Secretarial Service, where you will play a vital role in supporting consultants and clinical teams across a range of specialties, helping to ensure patients receive efficient, high-quality care.
As a Medical Secretary, you will provide comprehensive administrative support, manage clinical correspondence, coordinate information between healthcare professionals and patients, and act as a key point of contact throughout the patient journey. Working in a fast-paced environment, you will build strong relationships with colleagues while maintaining the highest standards of accuracy, professionalism and confidentiality.
Whether you have experience as a Secretary, PA, Administrator or in another customer-focused role, we welcome transferable skills and a positive attitude. Full training, mentoring and excellent career development opportunities are available. In return, you'll benefit from flexible working options, generous annual leave, an excellent pension scheme and the opportunity to be part of a friendly team that values collaboration, development and making a difference every day.
If, this sounds like the role for you, please apply today.
Main duties of the job
If successful, you will
- Provide comprehensive administrative and secretarial support to consultants and multidisciplinary clinical teams.
- Manage and process all clinical correspondence accurately and within required timescales.
- Act as the main point of contact and liaison between patients, clinicians, healthcare professionals and external organisations.
- Maintain patient records and ensure all information is handled in line with strict confidentiality and data protection requirements.
- Organise, track and manage physical patient health records, including lifting and moving records up to 10kg where required.
- Support the effective delivery of patient care by coordinating administrative processes, prioritising workloads and responding to enquiries professionally and efficiently.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description
Job responsibilities
For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application! Please be aware that we reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Person Specification
Qualifications
Essential
- GCSE / O' Level English & Maths grades A to C or equivalent.
Desirable
- AMSPAR level 2/3 or equivalent terminology experience
Knowledge & Experience
Essential
- Audio transcription experience
Desirable
- Experience of using Patient Administration System or EPR software.
- Knowledge of NHS systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Broomfield
Court Road
Chelmsford
CM1 7ET
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)