About this role
Job summary
As a key part of the People and OD team, you will provide essential high-quality, confidential business and administrative support across the team. You will play a vital role in ensuring the smooth day-to-day operation of People and HR processes, supporting meetings, managing data and systems, and acting as a first point of contact for routine queries.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Please note this post is only accepting applications from current staff members of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS).
Main duties of the job
Your responsibilities will include:o Working collaboratively across the People and OD Team to meet deadlines and prioritieso Maintaining and updating the Electronic Staff Record (ESR) and producing reportso Monitoring and responding to the HR mailbox, resolving queries or escalating where appropriateo Co-ordinate job evaluation processo Supporting staff benefits processeso Support learning and development, and training administration work.o Providing comprehensive administrative support for meetings, including agendas, papers, minutes and action logso Managing inboxes, diaries, records and document management systemso Drafting correspondence, reports and presentations, often of a sensitive or confidential natureo Incident reporting and data collation.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Job description Job responsibilities
The post holder has lead responsibility in delivering the following key result areas:
Update and maintain the Electronic Staff Record (ESR) system. Monitor and respond to queries in the HR mailbox, using judgement and analysis to signpost appropriately. The post holder will respond to basic queries and, where required, escalate complex queries. Support all staff benefits applications e.g. lease cars, cycle to work, childcare vouchers, home electronics. Generate ESR reports and maintain ESR records. Co-ordinate job evaluation process. Provide comprehensive business support for the planning, preparation and delivery of high-level formal meetings and /or professional events (sometimes complex), including accurately record proceedings and prepare draft minutes/action logs in line with standard operating procedures (SOPs). Provision of a first-class, comprehensive business support service to the People and OD Team, including drafting correspondence, reports, data and/or other documents to a consistently high standard which may include work of a sensitive and confidential nature.
Person Specification
Qualifications Essential
RSA/NVQ level 3 or equivalent relevant experience
Experience Essential
Significant experience of providing project/business level support Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note. Experience in an HR Office, knowing when it is appropriate to provide advice and when to signpost. Experience in the provision of HR advice and guidance on People Policies. ESR experience
Desirable
Experience of working in a fast-paced healthcare environment. Oracle procurement experience Experience of TRAC - Recruitment Previous experience of supervising / managing staff.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name North East & North Cumbria ICB
Address Pemberton House
Colima Avenue
Sunderland Enterprise Park
SR5 3XB
United Kingdom
Employer's website https://northeastnorthcumbria.nhs.uk/ (Opens in a new tab)