About this role
Job summary
The postholder will provide essential administrative and secretarial support to the Deputy Director of Infection Prevention & Control / IPC Lead / IPC matron and the wider IPC team, ensuring the smooth operation of an integrated IPC service. This includes managing diaries, arranging meetings and training events, maintaining databases, processing audit and surveillance data, handling confidential communications, and supporting team activities. The role is key to ensuring the IPC team can deliver timely, efficient, and effective infection prevention and control services across the organisation
Main duties of the job
Provide essential administrative and secretarial support to the Deputy Director of IPC / IPC lead / IPC Matron and the IPC team. Manage diaries, schedule meetings, training sessions, and awareness events; prepare agendas and take minutes. Maintain databases, collect and analyse audit/surveillance data, and produce reports to support service delivery. Handle confidential communications and enquiries, prioritising appropriately. Support team collaboration, participate in meetings, and contribute to service improvement. Maintain office resources, ensuring smooth day-to-day operations. Comply with health & safety, confidentiality, safeguarding, and infection prevention policies. Engage in professional development, appraisal, and mandatory training.
About us
You will join the Infection Prevention & Control team, which consists of two specialised teams covering both acute and community services. The team is collaborative, professional, and supportive, with a strong focus on patient safety, proactive problem-solving, and continuous improvement. You will benefit from a positive working atmosphere, opportunities for professional development, flexible working practices, and the chance to make a real impact on infection control across the organisation.
Job description Job responsibilities
The postholder will provide essential administrative and secretarial support to the Deputy Director of Infection Prevention & Control / IPC Lead / IPC Matron and the wider IPC team across both acute and community services. The role ensures the smooth operation of the IPC service, enabling the team to deliver effective infection prevention and control activities.
Main responsibilities:
Administrative support:
Process and manage administration work generated by the Deputy Director of IPC / IPC Lead / IPC Matron and the IPC team. Handle confidential correspondence and telephone enquiries, prioritising and redirecting as appropriate. Maintain accurate records and ensure all administrative tasks meet set deadlines.
Meeting and event coordination:
Arrange and schedule meetings, training sessions, study days, and awareness events (e.g., Hand Hygiene training, Link Nurse events). Prepare agendas, take minutes, and circulate meeting notes. Co-ordinate electronic diaries for the Deputy Director and IPC team, managing competing priorities.
Data management and reporting:
Develop and maintain departmental databases for healthcare-associated infections. Collect, enter, and analyse audit and surveillance data, producing charts and reports to support decision-making and service delivery.
Team communication and collaboration:
Maintain positive working relationships with internal and external colleagues. Actively communicate necessary information to team members and contribute to service improvement initiatives.
Resource and office management:
Maintain office supplies, manage stationery, and order equipment as needed.
Professional compliance:
Ensure compliance with health and safety, confidentiality, safeguarding, infection prevention, and organisational policies. Engage in professional development, mandatory training, appraisal, and clinical supervision.
Supporting service delivery:
Actively contribute to the smooth functioning of the IPC team, ensuring the timely and effective delivery of infection prevention and control services across both acute and community settings.
Person Specification
Qualifications Essential
Good general education English and Maths A-C (or equivalent)
Desirable
Diploma in Business Administration Level 2
Experience Essential
Experience of working in a busy office Experience of working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access)
Desirable
Experience of working in the NHS / Healthcare environment
Knowledge Essential
Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion Advanced keyboard / IT skills Ability to manage and prioritise own and other's workload and use own initiative Ability to take and transcribe notes of meetings in a timely manner Ability to maintain relevant recording and information systems Good organisation skills and ability to multitask Understand confidentiality and apply the principles in every day working practice Hospital systems
Desirable
Knowledge of medical terminology
Values and Behaviours Essential
Excellent telephone manner Professional approach Confident in dealing with people at all levels Attention to detail Work effectively and flexibly as part of a team to meet the needs of the services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bolton NHS Foundation Trust
Address Bolton Hospital
Bolton
BL40JR
United Kingdom
Employer's website http://www.boltonft.nhs.uk/ (Opens in a new tab)