About this role
Job summary We are excited to offer an opportunity for an Improvement and Planning Lead to join our Surgery Division. This is a key role for someone who is passionate about driving positive change and helping services work smarter for both patients and staff. You will lead quality improvement projects, support pathway redesign and bring structure and clarity to how we plan for the future across a busy, diverse division. Working closely with both clinical and operational teams, you'll help identify what's getting in the way, shape practical solutions and ensure change is delivered well. If you are motivated, collaborative and enjoy making a real difference in how services run, we would be delighted to hear from you.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
Provide visible support to directorates and teams to improve quality, productivity and efficiency of services Ensure robust links between improvement initiatives and projects within the Trust to prevent duplication, bringing together new teams and working across boundaries both professional and departmental to promote whole systems improvement Provide training and coaching to wider teams in the people first tools and methodology Maintain a focus on project goals and work with stakeholders to quantify achievable benefits Ensure that robust plans are in place to deliver agreed benefits and track and monitor progress against agreed time and quality standards
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description Job responsibilities
Support project teams and directorates in identifying and implementing improvements in their division.
Project manage and facilitate improvement work in the Division. This will involve producing plans and supporting teams in their improvement journey by defining problems on a page and working with them to employ a range of improvement tools and techniques.
Work with others to identify opportunities for improvements in their areas and identify and resolve barriers to successful implementation through root cause analysis and development of counter measures. Ensure that improvement activity supports the delivery of the Trusts one-year business plan and five-year Trust Strategy
Monitor the effectiveness of improvement work with team to implement actions to ensure project benefits are realised. This will include working with teams to develop effective huddles
Select and apply appropriate service improvement and project management tools and techniques such as A3 / Problem on a Page, PDSA and data tools (e.g. pareto, run charts)
Produce reports on the work plan and impact from improvement activities for division performance reviews, One plan mtgs and other corporate committees
For further details please see the attached JD & PS
Person Specification
Knowledge & Experience Essential
oDemonstrable experience in leading or supporting small scale improvement projects. oProven evidence of achieving effective outcomes from improvement interventions (delivery of small-scale improvements). oDemonstrable experience of coaching or mentoring team members or wider colleagues.
Desirable
oProven evidence of delivering larger scale improvements from interventions such as service redesign or team transformational change. oDemonstrable large clinical setting operational or change management experience.
Qualifications Essential
oEducated to degree level OR oEquivalent professional qualifications (e.g. management qualifications / development) OR oRelevant managerial demonstrable experience of managing individuals, teams or projects.
Desirable
oAny recognised Project or Programme Management qualification (e.g. Prince 2, MSP) at either Foundation or Practitioner level. oAny recognised improvement qualification such as Lean Six Sigma Yellow Belt, Green Belt or Black Belt OR Institute of Health Improvement delivered courses.
Aptitude & Abilities Essential
oAbility to motivate staff effectively conveying new ideas generating enthusiasm for involvement and participation. oAbility to prioritise and to deliver to short deadlines. oAbility to plan, prioritise and co-ordinate projects without supervision.
Desirable
oHighly developed numeracy skills and ability to produce and interpret statistical data. oAbility to apply a range of change management OR improvement tools.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Plymouth NHS Trust
Address Derriford Hospital - Clinical Sciences, Diagnostics and Cancer Division
PLYMOUTH
PL6 8DH
United Kingdom
Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)