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Environmental Health Technical Support Officer @ First Recruitment Services

Crawley, England, GBOnsiteContract
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About this role

We're currently recruiting for a TemporaryEnvironmental Health Technical Support Officer to join a busy and professional Public Protection team in Crawley. This is an excellent opportunity for someone with strong administrative and customer service experience who is looking to develop a career within Environmental Health and Licensing.

Required start date: 9th November 2026

Hours of work: 21.5 per week

Rate of Pay: £35.00 per hour

Contract duration: 19 weeks

Key responsibilities include

  • Responding to customer enquiries via phone, email, and face-to-face.
  • Processing and allocating service requests to the relevant teams.
  • Providing administrative support across Environmental Health and Licensing services.
  • Assisting with the processing of licence applications, permits, and regulatory documentation.
  • Maintaining accurate records and updating internal systems.
  • Supporting pest control services, including bookings and customer communications.
  • Preparing correspondence, reports, and consultation documentation.
  • Assisting with complaints, information requests, and general departmental projects.

We're looking for candidates who have

  • Experience in at least one of the areas covered by the Environmental Health Team.
  • CIEH Basic food hygiene certificate or equivalent in another area, such as licensing or pollution control.
  • Understanding of procedures used for licensing of premises and regulated entertainment.
  • Previous administrative and customer service experience.
  • Excellent organisational skills and strong attention to detail.
  • Confident IT skills and experience using databases or case management systems.
  • The ability to manage a varied workload and prioritise tasks effectively.
  • Strong communication skills and a professional, positive approach when dealing with the public.
  • Experience within Environmental Health, Licensing, Local Government, or a regulatory environment would be advantageous.

Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Skills

Customer ServiceAdministrative supportCIEH Basic food hygiene certificateITDatabasecase management systemRegulatory documentationAttention to Detail

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