About this role
Job SummaryThis position will serve as Executive Assistant to the Associate Director of Patient Care Services at Corporal Michael J. Crescenz VA Medical Center providing expert support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Expert level knowledge of health care service administration; Continuous quality improvement; Monitoring and managing incoming actions and requests from initial receipt to completion and closeout; Works closely with senior management and others in implementing and evaluating policies, plans, and internal operational systems such as correspondence management, information tracking among pertinent offices and stakeholders, and internal/external communication flows; Conduct analytical studies on operational processes, issue topics, or related special projects; Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues; Provides comprehensive staff support in the development of both long and short-range policies and plans for the organization by coordinating the medical administration needs of the organization to which accountable; Coordinating senior level activities, project management, managing workload and resources and planning group meetings, providing expert advice and guidance, preparing reports, briefing materials, white paper and other correspondence; Acts as a Liaison to persons and groups outside of the Medical Center. The incumbent manages and/or prepares responses on behalf of the Medical Center a wide variety of communication; and Performs work involving development of life cycle or other cost analyses of projects, or performance of cost benefit or economic evaluations of programs; manages a cost-effective program for the VA Medical Center. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesDuties and responsibilities include: This position is organizationally located in the Corporal Michael J. Crescenz VA Medical Center (MC) reporting to the Office of the Associate Director Patient Care Services (ADPCS). Incumbent establishes an atmosphere conducive to the accomplishment of the basic mission of the MC, providing leadership and setting priorities in utilization and implementation of sound management practices and principles for the MC. The Executive Assistant (EA) functions as administrative lead for PCS/ADPCS with minimal direction from the Executive Leader, providing support to the Executive Office and to subordinate Service Line's managers and staff in Patient Care Services as well as other MC management officials. The EA analyzes, advises, and coordinates health care delivery systems, prepares reports, and makes recommendations for change. The EA manages the PCS long and short-range facility space plans to meet the needs of the Veterans and staff of MC. The incumbent develops management improvement programs or revised policy and procedure requirements for more effective application of various administrative and clinical management systems such as reports management, information management, etc. The incumbent formulates recommendations to include specific plans to address/correct deficiencies and/or to increase positive accomplishments of administrative/clinical practices. The incumbent carries direct responsibility for seeking and finding practical solutions that may be achieved through short or long-range planning. The incumbent assists in the development of all information required for policies, procedures, programs, education, research, and other special requirements. They interpret VHA and VISN policy and translate it to the medical center level in the form of medical center policy. The incumbent also reviews proposed programmatic and policy changes involving service lines, analyzing and evaluating functionality and other aspects of programs and policies. The incumbent analyzes and evaluates on a quantitative or qualitative basis the efficiency and effectiveness of programs or operations in meeting established goals and objectives. Evaluates programs against short and long-range agency objectives, prepares and contributes to reports and presentations on program planning and evaluation, and acts as a liaison or handles communications with persons and/or groups within and outside the MC and VISN. The incumbent performs analytical and evaluative work associated with maintaining daily clinical operations and managing other areas under their Executive Leader's responsibility. The incumbent coordinates and tracks staff recruitment efforts for services under their Executive Leader. The incumbent will review proposed organizational changes involving the establishment, consolidation, transfer, or regrouping of functions of one or more entities or sub-entities. The incumbent uses broad knowledge of hospital administration, planning concepts, safety regulations, environment of care knowledge, and VA rules and regulations to formulate recommendations and complete tasks. The EA has knowledge of Joint Commission and other external accreditation source rules and regulations, as well as knowledge associated with the development of position description, performance standards, administrative actions, performance improvement plans, control point management, etc. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:30 a.m. - 4:00 p.m. Telework: Not authorized. Virtual: This is not a virtual position. Position Description/PD#: Executive Assistant/PD642-072300RequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.