About this role
Job summary
Join our NHS 111 team and make every call count.
NHS 111 Dental Nurse Advisor
At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
Location: Derby or Chesterfield
Competitive Salary
- Training and daytime shifts: £13.94 per hour
- Evenings and night shifts: £18.12 per hour
- Weekend shifts: £20.20 per hour
Working Patterns: Part Time: 30 hours per week
Late Rota - availability required between 14:00pm and 23:00pm
Main duties of the job
For them, every call makes the difference.
With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.
As a 111 Dental Nurse Advisor you will:
- Assess and triage dental patients using NHS Pathways, providing safe and appropriate advice.
- Provide clear, compassionate support and signpost patients to the right dental or healthcare services.
- Handle NHS 111 calls efficiently, accurately recording patient information and escalating concerns appropriately.
- Work safely and professionally, maintaining GDC standards, confidentiality, safeguarding and clinical governance requirements.
- Work collaboratively with colleagues, support staff development and adapt to the changing needs of the service.
About us
With us, your wellbeing comes first.
Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life. For more information on the full range of benefits available click here.
For you, a place where you can be yourself
The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.
With us, your potential becomes progress.
At DHU Healthcare, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities
At DHU Healthcare, youll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter for you, for them, with us.
Apply today and start shaping the future of care.
Job description
Job responsibilities
As a 111 Dental Nurse Advisor you will:
- Assess and triage dental patients using NHS Pathways, providing safe and appropriate advice.
- Provide clear, compassionate support and signpost patients to the right dental or healthcare services.
- Handle NHS 111 calls efficiently, accurately recording patient information and escalating concerns appropriately.
- Work safely and professionally, maintaining GDC standards, confidentiality, safeguarding and clinical governance requirements.
- Work collaboratively with colleagues, support staff development and adapt to the changing needs of the service.
With us, your wellbeing comes first.
With us, your potential becomes progress.
Person Specification
Qualifications
Essential
- Recognised dental nurse qualification approved by the General Dental Council.
- Current registration with the General Dental Council.
- Minimum 12 months post-registration experience working as a dental nurse.
- Experience of dental triage and/or providing dental care advice to patients.
- Computer and keyboard experience, including email and other electronic systems/media.
Experience
Essential
- Effective verbal and written communication skills, including a professional and confident telephone manner.
- Ability to use initiative and make appropriate decisions within professional scope and organisational protocols.
- Accurate record-keeping skills and the ability to maintain high standards of documentation.
- Effective negotiation and listening skills.
- Ability to maintain strict confidentiality and demonstrate understanding of information governance requirements.
Personal Attributes
Essential
- Committed to delivering a safe, high-quality and patient-centred service.
- Able to work effectively as part of a multi-professional team.
- Able to remain effective and professional when working under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
DHU Healthcare
Address
Orbis Building
Riverside Road, Pride Park
Derby
Derbyshire
DE24 8HY
United Kingdom
Employer's website
http://www.dhuhealthcare.com/ (Opens in a new tab)