About this role
Are you interested in solving the most critical operations problem behind cutting-edge robotics development? Interested in a fast dynamic environment? Amazon's Frontier AI & Robotics (FAR) team is building advanced robotic systems through frontier foundation models, and high-quality data collection is a core input to that research. Come lead the data operations team that produces the ground-truth data our models learn from.
- We are looking for a Manager of Robotics Data to manage the shift of our data collection operation in San Francisco.
- You will manage a 20–30-person team of data collectors, own delivery and process for the shift, and ensure quality and throughput targets are met.
- You will be responsible for identifying the key initiatives to increase capacity and efficiency of the team, and partner with engineering, DC tech leads and researchers closely to deliver.
- Key job responsibilities - Set the team's priorities for the Data Ops team.
- Own the team's throughput, quality, and safety metrics.
- Work with the team to deep-dive technical and operational issues that impact data productivity.
- Build mechanisms for taking corrective actions.
- Partner with 3P to mentor and coach data collectors. Own data delivery, key initiatives, and process improvement.
- Serve as an essential point of contact for the Data Flywheel team. Interact with researchers, software and hardware engineers, and the Ops team on prioritization and project execution.
- Manage daily floor operations: staffing, work allocation, and escalation of issues on robotics. Create reports and track project/process metrics.
- Capacity planning and build capacity: Forecast the demand of the data based on research plan, plan for the ops capacity, and identify bottleneck
- Identify repetitive problems from data operations and initiate new technical and operational programs to de-bottleneck the issues systematically.
- Drive process optimization and improvement projects in quality and productivity across the data collection workflow. Partner with cross-functional teams and DC Tech Leads to improve tooling and processes.
- Partner with vendors on managing the 3P team. Review vendor performance at regular cadence and ensure productivity and quality deliverables are met.
- Manage expectations of multiple stakeholders across teams within the program. Present team metrics and write-ups in business review meetings.
- Support hiring, onboarding, and training of new team members, including conversion of high-performing contractors to full-time roles.