About this role
RESPONSIBILITIES
- Reporting to the Credit Supervisor, will assist with organization, coordination and direction of the service counter department.
- Coaching and mentoring and creating schedules for service counter staff.
- Assist members with account and application inquires.
- Cashing cheques, accepting payments and operating cash terminal, balancingEnsure all postal procedures are up to date and followed by service counter staff.
- Processing Lottery SalesBeing responsible for locking up and securityAssisting with member service and equity department.
- Administrative duties such as filing, mail preparation, etc.To assist with the adherence and enforcement of Pioneer Co-op policies and procedures and Union contract.
- Other duties as assigned.
- REQUIREMENTSRequires post-secondary education with a focus on business.
- Must possess previous experience in a leadership role supervising and scheduling staff.
- Must possess strong computer skills including competent skills with Microsoft Excel.
- Must have good public relations skills.
- Previous experience with reconciliation considered an asset.
- This position is typically Monday to Friday, but may require weekend shifts as required.