About this role
Penticton surgical specialists' office seeking a full-time Medical Office Assistant. As part of our team, you will be working with our other MOAs to support two MDs, and our clinic nurse. You will be working in a fast-paced environment which is committed to high-quality patient care and focussed on continuous improvement and process efficiency.
This job includes but is not limited to:
- Answering and responding to patient phone calls and voicemails
- Ensuring new patient intake forms are sent out and completed
- Check-in and check-out of patients on clinic days
- Prepping clinic rooms
- Booking patient clinic appointments
- Booking patient hospital procedures
- Keeping our kitchenette tidy and replete with coffee
A successful applicant will possess the following personal skills:
- Attention to detail
- Adaptability to change
- Ability to multitask (i.e. managing in patient encounters with concurrent phone coverage)
- Ability to prioritize and triage acuity of day-to-day clinic tasks
- Independent, self-motivated and problem-solving mindset
- Excellent communicator with ability establish good rapport with patients and office team
... and ideally the following technical skills:
- Accuro EMR experience
- Google App Suite (e.g. google docs, sheets) experience
Following a successful probationary period, employees are offered the option of RRSP-matching and/or access to a flexible Health Spending Account.
Job Types: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Expected hours: No more than 40.0 per week
Benefits
- Dental care
- Extended health care
- On-site parking
Education
- Secondary School (preferred)
Work Location: In person