About this role
Canada Fortune Group O/A Used Clothing Exports
Canada Fortune Group O/A Used Clothing Exports is seeking a reliable, organized, and proactive *Logistics Coordinator*to support our growing operations. The ideal candidate will play a key role in ensuring the efficient movement of goods and maintaining strong communication with customers, drivers, and internal teams. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities
Logistics & Dispatch Coordination
- Plan, organize, and schedule daily shipments and pickups.
- Coordinate with drivers, warehouses, and third-party carriers to ensure timely dispatching.
- Track shipment progress and resolve issues such as delays or route disruptions.
- Maintain accurate dispatch logs and transportation records.
Customer Service & Communication
- Serve as the primary contact for customers regarding delivery updates, inquiries, and service requests.
- Provide exceptional customer support through email, phone, and in-person communication.
- Build and maintain strong relationships with clients and partners.
- Communicate delivery timelines, changes, and other logistics details in a clear and professional manner.
Administrative & Reporting Tasks
- Prepare and manage shipping documents, invoices, BOLs, and related paperwork.
- Utilize Microsoft Office (Excel, Word, Outlook) for tracking data, creating reports, and managing schedules.
- Update internal systems and files with accurate shipment and customer information.
- Assist management with daily logistics reports and operational updates.
Skills & Qualifications
- *Proficiency in Microsoft Office*, especially Excel, Word, and Outlook.
- *Strong verbal and written communication skills*.
- Customer service or sales experience is required.
- Previous *dispatching or logistics experience is an asset* (but not mandatory).
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Team-oriented mindset with the ability to work independently when needed.
Job Details
- *Job Type:* Full-time
- *Salary:* $17.60?$18.00 per hour
- *Work Remotely:* No
Job Types: Full-time, Permanent
Pay: $17.95-$18.20 per hour
Benefits
- On-site parking
Ability to commute/relocate
- Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s)
- Would you be able to commit for a minimum of 2 years?
- Are you a team player?
Experience
- logistics: 1 year (preferred)
Work Location: In person