About this role
*Canada Fortune Group O/A Used Clothing Exports*
Canada Fortune Group O/A Used Clothing Exports is seeking a reliable, organized, and proactive *Logistics Coordinator*to support our growing operations. The ideal candidate will play a key role in ensuring the efficient movement of goods and maintaining strong communication with customers, drivers, and internal teams. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we want to hear from you.
*Key Responsibilities:Logistics & Dispatch Coordination*
* Plan, organize, and schedule daily shipments and pickups. * Coordinate with drivers, warehouses, and third-party carriers to ensure timely dispatching. * Track shipment progress and resolve issues such as delays or route disruptions. * Maintain accurate dispatch logs and transportation records.
*Customer Service & Communication*
* Serve as the primary contact for customers regarding delivery updates, inquiries, and service requests. * Provide exceptional customer support through email, phone, and in-person communication. * Build and maintain strong relationships with clients and partners. * Communicate delivery timelines, changes, and other logistics details in a clear and professional manner.
*Administrative & Reporting Tasks*
* Prepare and manage shipping documents, invoices, BOLs, and related paperwork. * Utilize Microsoft Office (Excel, Word, Outlook) for tracking data, creating reports, and managing schedules. * Update internal systems and files with accurate shipment and customer information. * Assist management with daily logistics reports and operational updates.
*Skills & Qualifications:*
* *Proficiency in Microsoft Office*, especially Excel, Word, and Outlook. * *Strong verbal and written communication skills*. * *Customer service or sales experience is required.* * Previous *dispatching or logistics experience is an asset* (but not mandatory). * Ability to handle multiple tasks and prioritize effectively. * Strong problem-solving skills and attention to detail. * Ability to work in a fast-paced environment and remain calm under pressure. * Team-oriented mindset with the ability to work independently when needed.
*Job Details:*
* *Job Type:* Full-time * *Salary:* $17.60?$18.00 per hour * *Work Remotely:* No
Job Types: Full-time, Permanent
Pay: $17.60-$18.00 per hour
Benefits: * On-site parking
Ability to commute/relocate: * Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s): * Would you be able to commit for a minimum of 2 years? * Are you a team player?
Experience: * logistics: 1 year (preferred)
Work Location: In person