About this role
Job Summary
The *Lift Operator* plays a vital role in ensuring a safe and enjoyable skiing experience for all guests. As a key front-line representative of Hockley Valley Resort, you will assist and guide skiers of all levels?from beginners to experts?while maintaining a friendly, safety-conscious environment at all lift operations.
Key Responsibilities
- Safely load and unload passengers on chair lifts and surface lifts.
- Monitor loading and unloading zones to prevent hazards or unsafe situations.
- Provide clear instruction and guidance on proper lift procedures to guests.
- Maintain smooth operations by organizing line-ups and maximizing lift capacity.
- Check and validate lift tickets and season passes for authenticity and date.
- Offer friendly and accurate directions to guests throughout the resort.
- Direct skiers of varying ability levels to appropriate slopes.
- Communicate with Lift Mechanics or Supervisors regarding any mechanical or safety concerns.
- Conduct visual inspections and complete required *daily lift inspection logs*.
- Maintain cleanliness and safety of lift loading/unloading areas, including snow maintenance.
- Prepare lift areas for opening and closing, ensuring conditions remain safe and tidy.
- Observe guests riding lifts to identify and address any unsafe behavior.
- Politely enforce skier responsibility code and resort safety policies as needed.
Qualifications & Attributes
- Positive attitude and commitment to guest service excellence.
- Ability to work outdoors in varying weather conditions.
- Strong communication and situational awareness skills.
- Ability to stand for extended periods and perform moderate physical tasks.
- Previous experience in a customer service or outdoor recreation setting is an asset (training provided).
- Must be available to work weekends, evenings, and holidays.
Bring your enthusiasm, energy, and love for the snow ? and help others experience the joy of skiing at Hockley Valley Resort this winter!
Job Types: Part-time, Seasonal
Pay: $18.57 per hour
Work Location: In person