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customer service representative - call centre @ Rona Petawawa

Petawawa, Ontario, CAOnsiteFull-time
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About this role

Love helping people? Enjoy staying busy? Have a knack for turning a customer?s day around? We want YOU on our team!

At RONA Petawawa, we?re more than just a hardware store ? we?re a team that helps our community bring their projects to life! From helping someone find the perfect paint colour to making sure a customer has everything they need for their next big renovation, our team makes a difference every day.

We?re looking for a friendly, energetic, and customer-focused *Customer Service Representative* who enjoys working with people and isn?t afraid to roll up their sleeves!

WHAT YOU?LL BE DOING

  • Greeting customers with a smile and helping them find exactly what they need.
  • Answering questions, offering product recommendations, and finding solutions to customer concerns.
  • Processing sales, returns, and exchanges with accuracy and a positive attitude.
  • Answering phone calls and assisting with customer inquiries.
  • Working alongside an awesome team to keep things running smoothly.
  • Helping create a welcoming and enjoyable shopping experience for everyone who walks through our doors.

WHAT WE?RE LOOKING FOR

  • A friendly and approachable personality.
  • Strong communication skills and a positive, can-do attitude.
  • Someone who enjoys a fast-paced environment and can juggle a few things at once.
  • A dependable team player who is willing to learn and jump in wherever needed.
  • Good attention to detail and basic computer skills.
  • Retail or customer service experience is an asset.

WHY YOU?LL LOVE WORKING WITH US

  • A supportive team that works together and helps each other out.
  • Opportunities to learn new skills and grow your product knowledge.
  • A chance to make a real difference in our local community.
  • A workplace where no two days are exactly the same!
  • The satisfaction of helping customers turn their ideas into reality.

If you?re outgoing, dependable, enjoy helping people, and want to be part of a team that gets things done, we?d love to hear from you!

Pay: From $17.95 per hour

Expected hours: No more than 40.0 per week

Work Location: In person

Skills

Customer ServiceCommunicationComputerproduct knowledge

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