About this role
Education: Secondary (high) school graduation certificate. or equivalent experience.
Tasks
- Train other workers.
- Schedule and confirm appointments.
- Answer telephone and relay telephone calls and messages.
- Answer electronic enquiries.
- Compile data, statistics and other information.
- Oversee the preparation of reports.
- Respond to employee questions and complaints.
- Order office supplies and maintain inventory.
- Arrange travel, related itineraries and make reservations.
- Greet people and direct them to contacts or service areas.
- Type and proofread correspondence, forms and other documents.
- Conduct research.
- Provide customer service.
- Maintain and manage digital database.
- Perform basic bookkeeping tasks.
- Consult with clients after sale to provide ongoing support.
- Computer and technology knowledge: MS Excel.
- Database software.
- Enterprise resource planning (ERP) software.
- Social Media.
- MS Office.
- Screening questions: Are you available for shift or on-call work?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience: 7 months to less than 1 year.
- Employment terms options: Day.
- Health benefits: Dental plan.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
- Financial benefits: Life insurance.
- Other benefits: Free parking available.
- On-site recreation and activities.
- Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.).
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition.
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
- Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans.
- Provides awareness training to employees to create a welcoming work environment for Veterans . Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) . Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) . Supports Veterans in translating their military skills and experience into the language of the civilian job market . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature w