About this role
Job summary
Clinical Triage & Urgent Care
A different kind of GP role in a forward-thinking practice
Amersham Vale Practice | Deptford, Southeast London
Love being a GP but looking for something a little different?
Do you enjoy the challenge of clinical triage, managing urgent presentations, making decisions and helping patients access the right care at the right time?
Would you enjoy a role where your clinical expertise is used primarily in assessing, prioritising and managing patients with a wide range of clinical needs, rather than spending most of your working week in traditional GP clinics?
If so, we may have just the role for you!
Amersham Vale Practice is looking for an enthusiastic, confident and compassionate GP to join our clinical team in a predominantly clinical triage and urgent care role.
What makes this role different?
Unlike a traditional salaried GP position, the majority of your sessions will be spent working on our clinical duty desk, reviewing incoming patient requests, assessing clinical urgency and determining the most appropriate course of action.
But you won't be doing this alone!
Our duty desk is a genuinely collaborative environment, with 23 clinicians working together during every session. Our team of GPs and Advanced Nurse Practitioners work alongside one another, sharing clinical knowledge, discussing complex presentations and supporting each other in making safe and effective decisions.
Main duties of the job
Your role will include
- Assessing and clinically triaging incoming patient requests through our online consultation system.
- Identifying clinical urgency, managing risk and determining the most appropriate care pathway.
- Managing urgent clinical presentations through telephone or face-to-face consultations where appropriate.
- Directing patients to the most appropriate clinician or service, whether for same-day care, routine follow-up or support from other healthcare professionals.
- Working closely with fellow duty clinicians, sharing decisions and discussing challenging cases.
- Supporting the effective and safe use of our clinical resources while ensuring patients receive timely, compassionate care.
And because we believe variety matters, you will also have one or two routine clinicalsessions, allowing you to maintain continuity of care, manage more complex or ongoing healthneeds and enjoy the traditional aspects of general practice.
We are particularly interested in a GP who:
- Enjoys the pace, variety and unpredictability of urgent primary care.
- Is confident in clinical assessment, decision-making and managing uncertainty.
- Understands the importance of balancing clinical safety, patient needs and available resources.
- Is comfortable with digital systems and interested in innovative approaches to primary care.
About us
A little about us
We are a friendly, innovative and well-established training practice caring for approximately 16,000 patients in the heart of Deptford, Southeast London. Based in the modern and spacious Waldron Health Centre, directly opposite New Cross station, we serve one of London's most dynamic, culturally diverse and interesting communities.
Our clinical team includes GPs, Advanced Nurse Practitioners and a Clinical Pharmacist. We are passionate about teamwork.
We are proud of our commitment to inclusive healthcare. Our practice provides dedicated services for people experiencing homelessness, asylum seekers and patients with drug and alcohol dependency. We also have close links with Goldsmiths University and care for a large student population.
Why join Amersham Vale?
We believe that a good working environment makes a real difference, both to our staff and to the patients we care for.
We also believe that work should be enjoyable! Our regular staff events include practice away days, Christmas celebrations, bowling and other opportunities to get together, share food, laugh and have fun.
Additional benefits include our Employee Assistance Scheme, free eye tests, Cycle to Work scheme and gym scheme.
Interested? We'd love to hear from you!
If you are a GP who enjoys the challenge of clinical triage, thrives on teamwork and would welcome the opportunity to practise general medicine in a slightly different way, we would be delighted to hear from you.
Job description
Job responsibilities
Job Summary
Working up to 6 clinical sessions per week, we are looking for innovative and caring individuals who can demonstrate our Practice values. You are interested in supporting and actively participating in the local health community. Above all you will be a passionate clinician, committed to driving general practice within our communities, and take pride in making a difference to peoples lives
Job responsibilities
Your role will include
- Identifying clinical urgency, managing risk and determining the most appropriate care pathway.
- Personally, managing urgent clinical presentations through telephone or face-to-face consultations where appropriate.
- Directing patients to the most appropriate clinician or service, whether for same-day care, routine follow-up or support from other healthcare professionals.
- Working closely with fellow duty clinicians, sharing decisions and discussing challenging cases.
- Supporting the effective and safe use of our clinical resources while ensuring patients receive timely, compassionate care.
- Contributing ideas to improve how we deliver clinical triage and urgent primary care.
Who are we looking for?
- Enjoys the pace, variety and unpredictability of urgent primary care.
- Is confident in clinical assessment, decision-making and managing uncertainty.
- Enjoys working collaboratively and values the opportunity to discuss and share clinical decisions with colleagues.
- Has excellent communication skills and a compassionate, patient-centred approach.
- Understands the importance of balancing clinical safety, patient needs and available resources.
- Is comfortable with digital systems and interested in innovative approaches to primary care.
You do not need to have held a formal triage role previously, but you should have a genuine interest in this area of general practice.
Person Specification
Skills/knowledge
Essential
- IT literate intermediate level minimum ability to use multiple patient-record systems
- Able to demonstrate clinical outcomes and meeting agreed performance targets
- Demonstrates high standards in written and verbal communication
- Ability to manage own caseload and time
- Able to write clear reports and letters
Qualifications
Essential
- Qualified GP
- MRCGP
- General Practitioner (Certificate of Completion of Training CCT)
- Full GMC Registration
- National Performers List registration
- Appropriate defence indemnity (MPS/MDU)
- Eligibility to practice in the UK independently
Personal competencies and qualities
Essential
- Excellent verbal and written communication skills
- High level of enthusiasm and motivation
- Ability to work individually or within a team and foster good working relationships
- Ability to work under pressure and be adaptive
- Excellent time management skills
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- General understanding of the GMS/PMS contract
- Demonstrates high standards in written and verbal communication
- Experience of working with and addressing issues of diversity including experience of working within a multicultural framework
- Worked in a service where agreed targets in place demonstrating clinical outcomes
- Knowledge and experience of conducting audits
Desirable
- Experience of medicines management
- Experience of ICB initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Amersham Vale Practice
Address
Suite 5, Waldron Health Centre
Amersham Vale
New Cross
London
SE14 6LD
United Kingdom
Employer's website
https://www.amershamvale.co.uk/ (Opens in a new tab)