Statutory & Mandatory Training Co-ordinator @ Norfolk & Suffolk Foundation NHS Trust

Job summary

The Statutory and Mandatory Training Team at Norfolk and Suffolk NHS Foundation Trust is seeking an experienced and knowledgeable Statutory & Mandatory Training Co-ordinator to support a significant period of change and development within the Trust's statutory and mandatory training provision.

Whilst this role includes the coordination and administration of statutory and mandatory training activity, we are specifically looking for an individual who already possesses substantial experience of NHS statutory and mandatory training, ESR and Oracle Learning Management (OLM) administration. The successful candidate will be expected to use this specialist knowledge from day one, supporting the maintenance of training compliance, administration of learning records, implementation of national learning requirements and the ongoing development of ESR and learning management processes.

Working closely with the Statutory & Mandatory Training Lead, the post holder will play a key role in supporting the Trust's transition to the forthcoming National Mandatory Skills Framework, managing complex learning administration processes, supporting compliance reporting and providing expert guidance to staff and managers on statutory and mandatory training requirements.

This is an excellent opportunity for an individual with existing NHS workforce learning, ESR OLM

Main duties of the job

Provide specialist administrative support for the Trust's statutory and mandatory training function, ensuring training records, compliance data and learning assignments are accurately maintained within ESR and Oracle Learning Management (OLM).

Lead on the administration and maintenance of statutory and mandatory learning profiles, competencies, learning assignments, events and attendance records, supporting the implementation of national and local training requirements.

Support the Trust's implementation of the forthcoming National Mandatory Skills Framework, including reviewing, updating and validating ESR learning profiles, compliance reports and associated training records.

Produce and analyse statutory and mandatory training compliance reports, identify data quality issues, investigate discrepancies and support services to improve compliance performance.

Act as a subject matter resource for ESR OLM, statutory and mandatory training administration and learning record management, providing guidance and support to managers, staff and colleagues.

Support the ongoing development of ESR OLM processes by working with colleagues to review current practices, simplify administrative procedures, share specialist knowledge, and implement improvements that enhance service efficiency and improve the end-user experience for staff and managers across the Trust.

About us

At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.

We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.

We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Please note: This role is ideally suited to an individual with substantial experience of NHS statutory and mandatory training administration and ESR Oracle Learning Management (OLM). The successful candidate will be expected to utilise their existing specialist knowledge from the outset and contribute immediately to ongoing service delivery and implementation of national learning reforms.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

Person Specification

Other

Essential

• Able to work flexibly across Trust sites or agile working arrangements where required.
• Able to work proactively, on own initiative and with minimal day-to-day supervision.
• Able to work to strict deadlines and prioritise workload.

Desirable

• Ability to support colleagues with people and learning self-service guidance.

Qualifications

Essential

• NVQ Level 3 Business Administration or equivalent experience.

Desirable

• Project support, quality improvement or customer service qualification.
• IT and data analysis qualification.

Experience

Essential

• Experience using Learning Management Systems or other digital learning platforms to administer training, maintain learner records, monitor compliance and produce routine reports.
• Experience co-ordinating training programmes, course schedules or learning activities, including maintaining accurate records and supporting reporting requirements.
• Experience producing routine reports and management information from digital systems.
• Experience maintaining databases, electronic records and audit trails.
• Experience in an administrative or co-ordinator role.
• Experience handling enquiries from a range of stakeholders and providing clear customer service.

Desirable

• Experience administering ESR Oracle Learning Management (OLM) or equivalent NHS workforce and learning systems.
• Experience supporting statutory and mandatory training administration within an NHS setting.
• Experience using ESR reporting tools, compliance reports and learner record administration.
• Experience supporting digital process improvements within workforce education or training services.

Skills

Essential

• Ability to use Learning Management Systems to maintain data quality, manage training records, generate routine reports and support users.
• Ability to organise and co-ordinate training programme activity, manage competing deadlines and provide accurate information for compliance and governance reporting.
• Ability to analyse, validate and present straightforward data clearly.
• Competent to intermediate user of Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint.
• Excellent problem-solving skills and ability to work innovatively within agreed procedures.

Desirable

• Intermediate to advanced Excel, data analysis or reporting skills.
• Ability to troubleshoot user issues within ESR OLM or related workforce learning systems.
• Ability to support process improvement, user guidance and digital self-service development.

Knowledge

Essential

• Understanding of the purpose and operation of Learning Management Systems and their role in supporting training administration, learner records, compliance monitoring and reporting.
• Understanding of the importance of statutory and mandatory training compliance in supporting safe and effective services, workforce assurance, governance reporting and regulatory requirements.
• Understanding of electronic records management, data quality, confidentiality, information governance and data protection requirements.
• Working knowledge of Microsoft 365 applications and their use in administrative, communication and reporting functions.

Desirable

• Knowledge of ESR Oracle Learning Management (OLM) and its use in managing training records, compliance monitoring and reporting.
• Knowledge of NHS statutory and mandatory training requirements, the Core Skills Training Framework (CSTF), National Mandatory Skills Framework or equivalent national training standards.
• Understanding of NHS workforce systems, compliance reporting, governance reporting and regulatory assurance requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)