About this role
- Department: Innovation & Digitalisation | Location: Esch-sur-Alzette| Contract: Permanent | Job Requisition N° 20266 Your tasks You lead the technical design of the Salesforce CRM as part of our transformation programmes and roadmaps.
- You own the technical integrity of Salesforce, ensuring consistent architecture, security, performance and maintainability.
- You design and review integrations between Salesforce, the ERP and connected platforms, in collaboration with integration teams.
- You act as the technical reference for developers and external partners, challenging proposed solutions and reviewing configurations, Apex code and Lightning Web Components.
- You ensure production reliability by investigating complex incidents, coordinating technical resolutions and implementing preventive improvements.
- You oversee environments, deployments and release readiness, including monitoring and rollback procedures.
- You maintain technical documentation and promote Salesforce best practices, favouring standard capabilities where appropriate.
Your profile
- You hold a university degree in IT or a related field, or have equivalent professional experience.
- You have solid hands-on experience with Salesforce, ideally Service Cloud, combining technical solution design and production support.
- You have strong knowledge of Salesforce configuration, security, data modelling and automation, with the ability to review and troubleshoot Apex and Lightning Web Components.
- You are familiar with API integrations, deployment tools and CI/CD practices; experience with ERP integration or MuleSoft is an advantage.
- You can guide developers and challenge implementation partners without formal managerial authority.
- You have strong analytical, problem-solving and communication skills, and can translate business requirements into sustainable technical solutions.
- You have excellent verbal and written communication skills in English.
- Knowledge of French will be considered an advantage.
What we offer
“Together we build the future of Luxembourg’s energy transition” The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region A multicultural and international working environment that encourages diversity and inclusion A competitive salary with many additional benefits (e.g. pension plan, additional health insurance, car allowance, meal vouchers, private parking, company restaurant, extra holidays, etc.) A significant stability of employment and the possibility to evolve within the Group Continuous learning and development career path adapted to the needs of each employee Hybrid working mode with the possibility to work from home For external applications, a certified copy of your diploma as well as a recent copy of your criminal record will be requested after the first interview.