About this role
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology- it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.
If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology.
Principal Systems Development Engineer
Our customers operate highly complex, mission-critical environments that demand deep technical expertise across hardware, software, and full-system architecture. As part of the Customer Engineering team, you will work at the intersection of system design, advanced diagnostics, and performance engineering. This includes analyzing integrated electronic and electro-mechanical systems, conducting feasibility and architecture evaluations, and developing specifications that ensure robust, predictable system behavior.
What You’ll Achieve
As a Principal Systems Development Engineer, you will be responsible for The Customer Engineering Team focuses on advanced root-cause analysis, performance optimization, configuration tuning, and long-term stability improvements. You will tackle the toughest technical challenges in enterprise environments—driving solutions that improve reliability, scalability, and overall system efficiency for global customers.
Join us to do the best work of your career and make a profound social impact as a Principal Systems Development Engineer on our Customer Engineering Team in Bangalore, IN
You will
As a Principal Systems Development Engineer,
- Collaborate with core engineering teams, Customer Support, Incident Management, and customers to stabilize and optimize enterprise environments.
- Perform root cause analysis and kernel-level debugging on supported enterprise operating systems running on Dell hardware.
- Apply your expertise in computer architecture and OS internals to resolve complex issues and improve system resilience.
- Drive impact beyond technical problem-solving by shaping strategic initiatives that improve efficiency, resilience, and operational excellence.
Essential Requirements
- Work Model: Onsite, 5 days a week (remote/hybrid not eligible).
- Schedule: Weekend work on a rotational basis (comp days provided), occasional early/late shifts, and overtime as needed.
- Experience: 8+ years in software/hardware engineering (or equivalent) with deep expertise in one or more of the following: Object storage, NAS (Network Attached Storage), Linux/BSD operating systems, Networking and protocol stacks (SMB, NFS, etc.), Filesystems, Analytics, observability, and data science
- Technical Skills:
- Hands-on troubleshooting experience with object storage platforms and distributed storage architectures.
- Understanding data replication, resiliency, performance optimization, and storage protocols and Strong knowledge of TCP/IP, DNS, HTTP/HTTPS, load balancing, proxies, and network troubleshooting.
- Experience troubleshooting Java-based applications and microservices and Ability to analyze application logs, thread dumps, heap dumps, garbage collection behavior, and performance bottlenecks.
- Experience supporting and debugging REST APIs and service integrations.
- Understanding of authentication mechanisms, authorization flows, API gateways, and service communication patterns.
- Experience troubleshooting containerized environments using Docker and related technologies.
- Strong Linux administration and debugging experience.
- Ability to investigate processes, memory, CPU, filesystem, networking, and performance-related issues using standard Linux diagnostic tools.
- Desirable Qualifications:
- Proficiency in Java, C, Python, and scripting
- Proven experience in developing automation frameworks and applying AI/agentic tools to drive operational efficiency and scalability.
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application Closing Date: 30.11. 2026
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here