About this role
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Key Responsibility
Operational Supervision & Maintenance
- Oversee the day-to-day functioning of automation systems, including conveyors, sorters, and control systems.
- Ensure timely execution of preventive maintenance schedules and prompt resolution of breakdowns.
- Monitor system performance and escalate issues to engineering and vendor support when required.
- Supervise routine inspections and ensure compliance with safety and maintenance protocols.
Team Management & Coordination
- Lead and guide a team of automation technicians and ensure task distribution for maximum productivity.
- Provide on-the-job training and support to technicians and junior staff.
- Liaise with Assistant Manager – DC Automation and other stakeholders to communicate operational updates and support needs.
Vendor & Technical Support Coordination
- Coordinate with third-party vendors and automation partners for technical support, spares, and warranty claims.
- Assist in evaluating vendor service quality and maintain detailed service reports.
- Support implementation of upgrades or changes in automation systems with minimal disruption.
Reporting & Documentation
- Maintain detailed logs of maintenance activities, equipment downtime, and corrective actions taken.
- Generate daily/weekly maintenance reports and share with management.
- Ensure timely updates of inventory for critical spare parts and tools.
Desired Experience
- 1-3 years of experience in automation system supervision or maintenance, preferably in a distribution/logistics environment.
- Strong knowledge of warehouse automation technologies such as conveyors, PLCs, and automated storage systems.
- Hands-on experience in managing a team of technicians and coordinating with vendors and internal stakeholders.
- Bachelor's degree in Electrical, Mechanical, Mechatronics, or Industrial Engineering.
- Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.