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Team Lead - Receipting @ DHL Group

Petaling Jaya, Selangor, MYOnsiteFull-time
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About this role

  • To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
  • To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
  • To manage and process customer remittances advices
  • To timely investigate payment related queries
  • To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
  • To execute direct debit, refund, intercompany batches as required by collection treatment plans
  • To post invoice and bank interfaces to ERP
  • To execute timely end-of-month closing activities in line with guidelines provided
  • To manage customer escalation up to closure of the issue
  • To control credit exposure and ageing balances for cash accounts
  • To coordinate any process dependencies with external parties
  • To manage dependencies on billing interface
  • To manage dependencies on banks
  • To manage 3rd party countries relation and, coordinate issues resolution as required
  • To manage dependencies with Financial Accounting and Cash & Bankings
  • List of processes as per AR GOM/ROM
  • Billing interfaces & exception Handling
  • Bank interfaces & reporting
  • Cash allocation pre-processing
  • Receive remittance details for allocation.
  • Cash allocation processing in AR system
  • Unapplied/unallocated Cash Application Resolution
  • Direct Debit Processing
  • Lock Box Processing
  • Checks, draft, bill of exchange processing
  • Credit Notes Allocation
  • Query Management on payment
  • Cross - company payment processing
  • Refund processing
  • Write off, write Back processing.
  • Downpayment

Qualifications

Degree Holder or equivalent by experience.

Expected (Years of) Experience:-

More than 5 years' experience in a Finance/SSC environment

Good in motivating employees

Skills

bank reconciliationcash allocationerp systemsdirect debit processingrefund processingcredit note allocationquery managementbilling interface managementexception handlingend-of-month closingcredit exposure managementageing balance controlcustomer escalation managementprocess coordinationteam leadership

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