About this role
Salary: £28,000 - 28,000 per year
Requirements
- Experience with Microsoft 365 services
- Experience with Azure services
- Experience with Intune for mobile device management; training is available
- Experience with networking technologies and concepts, such as LAN, WAN and DHCP
- Customer service experience and the ability to build and maintain customer relationships
- Clear, concise communication skills for working with people at all levels
- Ability and willingness to adapt and learn new software and programs
- Good timekeeping and organisational skills
- Problem-solving ability
- Reliability and punctuality
- Driving licence for occasional client visits across the local area, usually within about an hour of the S25 area of Sheffield
Responsibilities
- Maintain and support Microsoft 365 and networking solutions for client and internal projects
- Provide onsite support and install hardware and software
- Provide remote technical support to end users by email and telephone, diagnosing and resolving operational problems and queries
- Specify, recommend, supply, configure and implement equipment and software, including desktops, servers and printers, in line with client requirements
- Produce standard configurations, documentation and procedures
- Identify opportunities to streamline team processes and improve efficiency for the company and its client services
- Build and maintain relationships with new and existing clients receiving our IT support
Technologies
- Azure
- Hardware
- Support
- LAN
- Microsoft 365
- Mobile
- Office 365
- Cloud
More
We are an established managed service provider delivering in-house IT support and rapid-response IT services to companies across Doncaster, Sheffield and, occasionally, Lincoln. Our team currently has seven people, and this role will be the eighth; we value each team members ideas and contribution. The salary is approximately £28,000. The role offers hands-on training and opportunities to develop your knowledge and skills. This vacancy is advertised by Equals One, a recruitment and advertising agency acting on our behalf; we may contact applicants directly if we wish to progress their application.
last updated 44 week of 2026