About this role
Salary: £? - ? per year
Requirements
- Were looking for a solution architect with strong experience in Dynamics 365 CE/CRM within complex enterprise environments.
- We need broad knowledge of Dynamics 365 Customer Engagement, Power Platform and the Microsoft ecosystem.
- Were seeking experience architecting solutions involving multiple applications, integrations and customer-facing platforms.
- We need a strong understanding of CRM architecture, application modernisation and enterprise integration.
- Were looking for someone who can consider the wider technology landscape beyond individual Dynamics components.
- We value experience working with third-party consultancies, systems integrators and internal technology teams.
- We need excellent stakeholder engagement skills and the confidence to operate at technical and strategic levels.
Responsibilities
- Own and evolve solution architecture across Dynamics 365 Customer Engagement and our wider CRM ecosystem.
- Help shape the future direction of our Dynamics and Microsoft technology stack.
- Review existing CRM, membership and customer-facing applications, identifying opportunities for simplification and modernisation.
- Design solutions across Dynamics 365, Power Platform, web applications and integrated systems.
- Assess legacy application architecture and help define how systems should be modernised, replaced or integrated.
- Work alongside enterprise architects, business stakeholders and external delivery partners.
- Provide architectural oversight, challenge technical designs and ensure solutions align with wider business objectives.
- Balance strategic architectural thinking with the practical realities of implementation and delivery.
Technologies
- Architect
- CRM
- Web
- Office 365
More
Were supporting a major UK organisation through an ambitious, multi-year technology modernisation programme with significant investment in Microsoft technologies, automation and the replacement of legacy systems. The programme has senior leadership backing and is moving from discovery into build, focusing on modernising CRM, customer experience and the wider application landscape. This role offers the opportunity to influence how CRM, web applications, integrations and business systems fit together as our technology estate evolves. It is a contract role based in Milton Keynes, with one to two days per week on site and the remainder hybrid. The initial term runs through the end of Q1, with potential for extension; the target start is as soon as possible, ideally before 13 November for handover. The rate is £770 per day, Inside IR35.
last updated 44 week of 2026