About this role
Job summary
Are you a passionate and customer-focused leader with experience in catering, hospitality, or retail services?
Leighton Hospital is seeking a dedicatedCatering Supervisor to play a key role in delivering high-quality food and beverage services to patients, staff, and visitors.
As a Catering Supervisor, you will support the day-to-day operation of our busy catering services, ensuring excellent standards of food quality, customer service, hygiene, and safety are consistently achieved.
Working as part of a dynamic team, you will lead and motivate catering staff, oversee service delivery, and help create a positive dining experience that contributes to the overall wellbeing of our patients and hospital community.
This is an exciting opportunity for an enthusiastic individual who thrives in a fast-paced environment and is committed to maintaining the highest standards while supporting the Trust's values of compassion, respect, and excellence.
Main duties of the job
- Supervise and support catering staff across patient, retail, and hospitality services.
- Ensure meals and refreshments are prepared, presented, and served to the highest standards.
- Monitor food safety, hygiene, and health and safety compliance in line with NHS and statutory requirements.
- Provide excellent customer service to patients, visitors, and colleagues.
- Assist with staff training, development, and performance management.
- Ensure efficient stock control, ordering, and waste management practices.
- Support the Catering Management Team in achieving operational and service objectives.
- Respond proactively to service issues and contribute to continuous improvement initiatives.
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.
The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
To provide operational support to the Management team to ensure the agreed service levels are consistently achieved,
- To understand and practice good food hygiene principles in accordance with the Food Hygiene Regulations.
- To ensure effective running of the Catering Quality Systems.
- To ensure work is carried out in compliance with agreed Health & Safety Standards.
- To provide job leadership and guidance for all staff responsible for food services.
- To carry out daily quality checks aimed at enhancing customer satisfaction and carry out customer care training for all staff.
- To ensure that all staff employed on food service show due diligence in their food handling practices, and carry out their duties within the requirements of current legislation.
- To ensure premises are left to the agreed level of cleanliness, and Health & Safety regulations are adhered to at all times, along with HACCP Systems.
- To attend meetings as required.
- To take personal responsibility for the quality of the service provided and to contribute toward and support service improvements.
- To monitor, review and implement appropriate staff training.
- Ensure that supervisory activities throughout the Department comply with requirements of Investors in People, Improving Working Lives and Trust policies and procedures.
Person Specification
Qualifications
Essential
- Level 2 Food Safety
- Level 2 Allergen Awareness
- Supervisory Qualification (e.g. ILM3) or equivalent experience
Desirable
- Level 3 Food Safety or above
- Level 3 Allergen Awareness
Knowledge
Essential
- Understanding of HACCP
- Understanding of COSHH
Skills
Essential
- Effective communication and interpersonal skills
- Ability to prioritise and multi-task
- Good customer service skills
- Computer literate
Experience
Essential
- Previous supervisory experience
- Experience within the food industry
Desirable
- Experience working within the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mid Cheshire Hospitals NHS Foundation Trust
Address
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
United Kingdom
Employer's website
https://www.mcht.nhs.uk/ (Opens in a new tab)