About this role
Job summary
Responsible to the Area Lead Midwife for the provision of efficient, confidential and effective general administration support within Maternity Services.
The post-holder will be the initial point of contact for users of the Service, providing a professional approach when dealing with enquiries and to direct enquiries appropriately.
Undertake a wide range of administrative and clerical duties in respect of providing Maternity care to the population of Rotherham, ensuring recording and monitoring of patient records are in line with service specifications for the service.
Support Maternity staff, ensuring good communication is maintained at all times to provide a high quality service for service users.
Main duties of the job
Answer and deal with telephone enquiries which may be of a confidential nature and deal with visitors, which will require tact and diplomacy. Provide an efficient administrative service covering a wide range of duties. Pull patient notes and ensure these are tracked using the appropriate systems. Input / retrieve information using database as required. Liaise with staff of all disciplines within the multi-agency team, to ensure the smooth running of the service. Maintain good communications with medical staff and others, with regard to patient information
Required to purchase equipment as required. Follow Trust and Departmental policies and procedures. Will be required to rotate between labour ward and Wharncliffe Ward depending on departmental needs Use a number of different IT systems to carry out the above including Meditech, SystmOne and Agresso.
Maintain an effective filing system and ensure appropriate administrative processes are in place and updated in line with change. Provide clerical support to the Department including, scanning, photocopying and circulation of information. Stock checks and replenishment. Keep accurate and complete records in line with legislation, policies and procedures.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
Please note that the Trust does not currently offer Skilled Worker visa sponsorship for this role. Applications are welcomed from candidates who can demonstrate an alternative right to work in the UK.
Job description
Job responsibilities
Please see attached job description and person specification for full details of the role and responsibilities.
Person Specification
Knowledge
Essential
- Working knowledge of internet / intranet and e-mail
Desirable
- Working Knowledge of Local IT Systems inc Meditech
Qualifications
Essential
- GSCE grade c/4 or above
- High standard of word processing skills to RSA III word processing or equivalent
Desirable
- Qualifications in Access databases and/or Excel spreadsheets
- Level 3 Customer Service/Business Admin or the equivalent
Experience
Essential
- Experience of carrying out administration work and providing secretarial support
- Experience of working in a busy office environment
Desirable
- Within the relevant area
Have you been referred to apply under the Widening Participation Agenda?
Essential
- If so, please provide the name of the organisation that referred you to enable us to validate and track your application
Are you returning to the NHS following a mutually agreed resignation scheme (MARS) payment? Yes or No
Essential
- If yes, please note if you are returning within 6 / 12 months or before of the expiry date of the period for which you received compensation, then you will be required to repay any element of the compensation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham NHS Foundation Trust
Moorgate Road
ROTHERHAM
South Yorkshire
S60 2UD
United Kingdom
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)