About this role
Compensation: £36,000 Per Annum Weekly Hours: 44 Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
- Overview Park Holidays UK is seeking a motivated and experienced Assistant General Manager to provide valuable support across our holiday park.
- In this influential role, you will assist in overseeing the daily operations, ensuring that all aspects of the park run smoothly and efficiently.
- If you have a passion for the hospitality and leisure industries and thrive in a dynamic, fast-paced environment, this is an excellent opportunity to advance your career with a leading holiday park operator.
- Job Duties Assist in managing all operational aspects of the holiday park, including accommodation, facilities, and grounds, ensuring smooth daily operations.
- Ensure the highest standards of customer service are maintained throughout the park, fostering guest satisfaction and encouraging repeat business.
- Support the recruitment, training, and development of park staff, creating a positive, motivated, and high-performing team culture.
- Develop and implement strategies to drive revenue growth, improve occupancy rates, and maximise profitability across the park.
- Monitor and manage park budgets, ensuring financial targets are met and resources are used efficiently.
- Work closely with the Accommodation Manager to ensure all accommodations meet the highest standards, contributing to an exceptional guest experience.
- Ensure that all park operations comply with health and safety regulations, maintaining a safe environment for both guests and staff.
- Address guest complaints and issues promptly and professionally, ensuring a satisfactory resolution in line with company standards.
- Identify opportunities to improve operational efficiency across the park and implement best practices to enhance service delivery.
- Work closely with all department managers to ensure a cohesive and well-coordinated operation.
Requirements
- Proven experience in a similar role, preferably within the hospitality or leisure industry, with a solid understanding of park operations.
- Strong leadership and team management abilities, with the capacity to motivate, train, and develop staff.
- Previous knowledge of holiday park operations is a distinct advantage.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with guests, staff, and stakeholders.
- Ability to work effectively under pressure and in a fast-paced environment.
- Strong communication skills and the ability to work well as part of a team.
- Availability to work flexible hours, including weekends and holidays, as required by the business.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow.
- We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
- We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
- Employee Benefits at Park Holidays UK include: Generous discount on holidays across our parks Discount at all restaurants on park for you and your family Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships Employee referral scheme Sales referral scheme Free expert mortgage advice Company pension scheme IND1