About this role
Speaking dutch (netherlands) and english isn´t a big deal for you? Then you're the right person to join Avedo as a Dutch-Speaking Inbound Customer Service Agent (m/f/d) – 100% Remote . We also gladly welcome career changers to our contact center! Your Benefits 100% remote – work from wherever you're most productive pay-per-ticket model – your earnings scale with your output fully remote training (5 days) before you go live personal onboarding and support from day one part of a growing international freelancer network long-term collaboration with real development opportunities What you’ll do You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience.
In detail: Inbound calls and written customer communication (email/chat) in Dutch order management, returns processing, and general customer inquiries providing product information and shopping advice accurate documentation of each case in the CRM system close collaboration with your team and Team Lead