About this role
Job summary
Greater Manchester ICB Elective Care Programme Manager Band8a
This role sits within the Elective Care Recovery & Reform Programme and supports delivery of system priorities across Greater Manchester. The current programme of work focuses on:
Developing and implementing Single Point of Access (SPoA) models across elective specialties
Expanding community-based services to support left shift and reduce acute demand
Further development of Advice and Guidance
Delivering elective pathway redesign and demand management initiatives across primary, community and secondary care
Supporting provider-facing elective improvement and productivity, including outpatient transformation, pathway efficiency and improving the use of available capacity
The post holder will lead defined programmes of work from initial scoping and pathway design through to implementation, performance monitoring and benefits realisation.
The role requires close working with clinical, operational and commissioning colleagues across primary, community and secondary care, translating national and Greater Manchester priorities into practical delivery plans and measurable improvement.
Main duties of the job
Leading the delivery of elective care transformation and improvement programmes across Greater Manchester.
Lead defined programmes of work across SPoA, community services, Advice and Guidance, elective pathway redesign and provider improvement
Translate strategic priorities into clear and deliverable programmes, milestones and outcomes
Lead programme design and implementation from initial problem solving and scoping through to delivery
Work with clinical, operational and commissioning colleagues to develop and implement new models of care and pathway improvements
Support development of community-based alternatives to hospital care and delivery of left shift
Lead and support provider-facing improvement programmes, working with Trusts to improve elective productivity, pathway efficiency and delivery against agreed system priorities
Manage programme governance, risks, issues, dependencies and delivery plans
Develop clear measures of success and monitor delivery, performance and benefits
Analyse complex qualitative and quantitative information to support programme development and decision making
Build effective relationships across Greater Manchester and influence stakeholders where there is no direct line-management responsibility
About us
This is an exciting time to join the Elective Care Recovery & Reform Programme, working across Greater Manchester to improve access to elective care, reduce unnecessary waits and develop more sustainable and productive models of care.
We work with colleagues across primary care, NHS providers, community services, clinical leadership and commissioning to redesign pathways, improve productivity and improve how patients access and move through elective services.
You will join a supportive and collaborative team with a strong focus on improvement, delivery and making a measurable difference for the population of Greater Manchester.
Job description
Job responsibilities
The Programme Manager will be required to:
Manage and coordinate programmes of work across the elective portfolio
Lead programme design and execution from initial problem solving to fully articulating and delivering key interventions
Take responsibility for programme governance, delivery plans, risks, issues and dependencies
Work in a matrix organisation to secure resources and coordinate colleagues across multiple organisations
Build strong relationships with clinical, operational, commissioning and programme colleagues
Lead workstreams and workshops, providing leadership and direction to maintain delivery momentum
Participate in capacity planning and service modelling, analysing complex information to develop a clear understanding of services
Work with clinical leads and stakeholders to influence and shape operational priorities and resolve competing priorities
Work with provider colleagues to identify and deliver opportunities to improve hospital elective productivity, including outpatient transformation, pathway redesign, reducing unwarranted variation and improving the effective use of capacity
Produce high-level performance reports covering progress, variance, next steps, deliverables, risks and issues
Utilise benchmarking, trend information, audits and other available information to support programme development and performance improvement
Research and evaluate existing services and alternative models, identifying innovation and best practice for wider adoption
Lead the development and implementation of service transformation and new ways of delivering care
Exercise sound judgement in the analysis of complex issues and development of options for improvement
Support the development of outcome-based service specifications and new or redesigned elective services
Maintain a clear focus on measurable outcomes and benefits throughout programme delivery
Proactively manage stakeholders and resolve conflict through facilitation, negotiation and evidence-based decision making
Ensure programmes remain responsive to changing requirements while maintaining focus on agreed outcomes
Consider the impact of change across the wider system and ensure appropriate ownership and handover of new models and processes
Oversee the work of Senior Project Managers and other colleagues supporting programme delivery
Support the Senior Programme Manager, Programme Director and clinical leads in delivery of the wider elective transformation agenda
Deputise for senior programme colleagues where appropriate
Contribute to short-, medium- and long-term plans for elective transformation across Greater Manchester
Person Specification
Qualifications
Essential
- Educated to Post Graduate diploma level or equivalent experience
- Evidence of post qualifying and continuing professional development
Experience
Essential
- Must have significant experience in project leadership roles and evidence of an outcomes-based approach
- Significant experience working in elective care, either in commissioning, performance or hospital operational delivery
Knowledge
Essential
- Experience of delivering complex programmes of work
Competencies
Essential
- Ability to analyse complex facts and situations and develop a range of options.
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
Tootal Buildings
56 Oxford Street
Manchester
M1 6EU
United Kingdom
Employer's website
https://www.gmsharedservices.nhs.uk/ (Opens in a new tab)