About this role
Pharmacy Technician (Remote - Tennessee)
Job Summary
We are seeking a Certified Pharmacy Technician (PTCB) to support pharmacy prior authorizations, exceptions, and appeals in a fast-paced healthcare environment. This is a fully remote opportunity for candidates residing within 2 hours of Chattanooga, TN. The ideal candidate will have strong pharmacy knowledge, excellent communication skills, and the ability to work independently while maintaining a high level of accuracy.
Key Responsibilities
- Review and process pharmacy prior authorization requests, exceptions, and appeals from providers and members.
- Accept and manage incoming calls and requests related to pharmacy benefit services.
- Enter authorizations and test claims within the pharmacy benefit management system.
- Perform data entry, system updates, and claim adjudication activities.
- Maintain accurate records, tracking logs, and documentation.
- Support departmental audits and quality assurance initiatives.
- Collaborate with internal teams to ensure timely and accurate resolution of requests.
- Adhere to all HIPAA and company compliance requirements.
Required Qualifications
- National Pharmacy Technician Certification (PTCB) required.
- Active Certified Pharmacy Technician (CPhT) credential preferred.
- Must reside within 2 hours of Chattanooga, TN.
- Strong knowledge of pharmacy processes and terminology.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Demonstrated problem-solving and decision-making skills.
- Ability to work independently with minimal supervision.
- Strong attention to detail and commitment to quality.
Preferred Qualifications
- Medicare experience.
- Pharmacy coverage review experience.
- Previous call center or healthcare customer service experience.
- Experience working with pharmacy benefit management systems.
Job Type & LocationThis is a Contract position based out of Chattanooga, TN.
Pay and BenefitsThe pay range for this position is $24.42 - $24.42/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 10, 2026.
Workplace TypeThis is a fully remote position. About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI)
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.