About this role
Funciones The Transaction Svs Sr Supervisor is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.
Responsibilities
Provide support to Treasury and Trade services, Open and amend Standby Letters of Credit SBLCs, process payments and solve customer issues to ensure efficient daily operation Supervise the daily workflow for a medium Transaction Services Operations unit that performs exception processing Solve unique transaction services issues/problems and recommend new work procedures through an understanding of current procedures Evaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actions Ensure task quality of the team and solve iss