About this role
Job summary
Job title: Healthcare Assistant Location: Lucas Avenue Practice Salary: Up to £30,000 depending on experience Hours: 15 hours per week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.
Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best
Main duties of the job
As a Healthcare Assistant at Operose Health, you will assist with patient duties and support other team members, such as clinical and Nurse Lead with patient care. Your responsibilities will include supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. Experience in phlebotomy is essential as you will work with patients with long-term conditions. You will provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse, and simple wound care.
Administrative tasks including new patient registrations, providing relevant leaflets, stock control, and ordering are also part of the role. The ideal candidate will have primary care setting experience, be adaptable to changing priorities, and possess basic PC skills like Word, Excel, and email. It's essential to work within processes and maintain confidentiality and data security. You'll also have the judgment to recognize professional boundaries.
About us
Operose Health operates at scale to deliver local primary care. Their fundamental purpose is to improve accessibility, outcomes, and overall patient experience. Employees are encouraged to embody the company's values, notably focusing on Care, Ambition, Resourcefulness, and Excellence. Operose Health fosters a workplace where colleagues are empowered to be their best selves, advancing both individual and patient well-being in the process. By listening with compassion and maintaining an open mind, the organization supports and empowers people towards realizing a healthier future. Their ambition drives them to continuously redefine and revolutionize the patient experience in primary care.
Job description
Job responsibilities
- Job title: Healthcare Assistant
- Location: Lucas Avenue Practice
- Salary: Up to £30,000 depending on experience
- Hours: 15 hours per week
- Help us to deliver great primary care by improving access, outcomes and patient experience.
Caring
- We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
- Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
- Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
- We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities
As a valued member of the Operose Health team, your key duties will include:
- Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
- Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
- You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy.
- Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care.
- Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering.
Ideal Candidate
What we look for in new colleagues:
- Experience in a Primary Care setting and phlebotomy.
- Able to work within processes, procedures and maintain confidently and data security.
- Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
- Must have basic PC skills such as Word, Excel and email.
- Ability to use own judgement and be aware of professional boundaries they are working to.
Package Description
How well support you
- 27 days annual leave plus bank holidays pro rata.
- Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
- The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
- Car benefit scheme specialising in electric vehicles.
- Cycle to work scheme.
- Travel season ticket loans
- Discount cards.
- Employee wellbeing services including free yoga videos and employee wellbeing app.
Person Specification
Qualifications
Essential
- Experience in a Primary Care setting, experience in phlebotomy, basic PC skills such as Word, Excel, email, ability to maintain confidentiality and data security, adaptability to changing priorities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Operose Health
Address
Operose Health
Lucas Avenue Practice
E13 0QP
United Kingdom
Employer's website
https://www.operosehealth.co.uk/ (Opens in a new tab)