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Administration Support Officer @ Powys Teaching Health Board

Brecon, Wales, GBOnsiteTemporaryJob reference H9070-26-0529
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About this role

Job summary

This post is fixed term/secondment for 2 years due to funding

The post holder will provide high-quality administrative and clerical support to the Community services Manager in Mid Powys for 18.75 hours per week, supporting the effective delivery of patient-focused services. Working independently and as part of a wider team, the post holder will undertake a range of administrative duties including managing correspondence, arranging meetings, preparing agendas and minutes, maintaining accurate records and filing systems, and responding to enquiries from staff, service users and external agencies. The role requires excellent organisational and communication skills, a high degree of confidentiality, and the ability to prioritise workload effectively while supporting the smooth operation of community services across the county.

Main duties of the job

The post holder will provide comprehensive administrative and clerical support to the Frailty Service across South Powys, ensuring the smooth and efficient day-to-day operation of the service. Key responsibilities will include managing correspondence and enquiries; organising meetings, appointments and events; preparing agendas and recording accurate minutes; maintaining electronic and paper-based filing systems; monitoring actions and deadlines; processing clinical and administrative documentation; and supporting data management systems, including WCCIS and WPAS.

The post holder will provide high-quality administrative support to managers, communicating effectively with colleagues, and service users. They will be responsible for maintaining strict confidentiality at all times, ensuring compliance with relevant policies and procedures, and contributing to the delivery of safe, effective and patient-centred services through a professional, organised and proactive approach.

We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry: the health board will support you with train you

About us

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and Knowledge

Essential

  • NVQ 3 or equivalent qualification or relevant experience
  • Experience of using computer-based management information systems
  • Experience and an ability to prepare detailed reports
  • Experience of using computer software programmes

Desirable

  • Experience of working in an environment where both tact and diplomacy has had to be used
  • Knowledge of the structure and operation of the Health Board

Experience

Essential

  • Advanced Keyboard Skills equivalent to RSA 2/3
  • Excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public

Skills and Attributes

Essential

  • Demonstrate PTHB Values
  • Excellent verbal and written communication skills
  • Identify, prioritise and work to short deadlines
  • Work without supervision to achieve the objectives of the post
  • Design and layout reports, forms and other documents to a high quality and appropriate format
  • Take accurate minutes
  • Collate and undertake a basic analysis of data
  • Prepare information for meetings and seminars
  • Communicate clearly and succinctly, both orally and written

Desirable

  • Some ability to speak, read and/or write Welsh, or an eagerness to learn.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Powys Teaching Health Board

Address

PTHB Brecon Hospital

Brecon Hospital

Brecon

LD3 7NS

United Kingdom

Employer's website

https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)

Skills

HealthcareAdministrationNHSFixed-Term

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