About this role
Job summary
We are looking for a compassionate and motivated Floating Support Practitioner to join our Supporting Families service in Bradford.
This is an exciting opportunity to work directly with families experiencing homelessness, housing instability or multiple disadvantage, providing flexible, trauma-informed and strengths-based support within their homes and communities.
You will work holistically with adults and children, helping families to secure and sustain long-term accommodation, improve their health and wellbeing, strengthen everyday routines and develop the confidence and skills they need to live as independently as possible.
You will manage a caseload of approximately 1012 families, providing personalised support across the Bradford district and working closely with housing, health, social care, education and voluntary and community sector partners.
Main duties of the job
You will provide flexible, trauma-informed and strengths-based support to families experiencing homelessness, housing instability or multiple disadvantage across Bradford.
Managing a caseload of approximately up to 12 families at any one time, you will complete holistic assessments, develop personalised Independence Plans and support families to secure and sustain suitable long-term accommodation. You will provide practical support around tenancy sustainment, budgeting, routines, income maximisation, wellbeing and independence.
Working in family homes, community settings and partner sites, you will build trusting relationships with adults and children, adapting your approach to ensure support is accessible, culturally responsive and neuroinclusive.
You will work closely with housing, health, social care, education and VCSE partners, attend relevant multi-agency meetings, maintain accurate records and contribute to monitoring and reporting.
About us
We are Bevan.
A social enterprise serving inclusion health communities and individuals, including people experiencing homelessness, refugees and asylum seekers, commercial sex workers, and Gypsy, Roma and Traveller communities. Our patients are among the most marginalised and socially excluded, many with multiple needs who have experienced and sometimes continue to experience trauma.
We work as a multi-disciplinary team, offering ano wrong doorapproach, ensuring patients receive the support they need by working together to find solutions.
Our GP practices in Bradford and Leeds are central to our offer, but equally important are the services that wrap around it, including:
- Street health teams
- Mobile migrant health teams
- Hospital in-reach teams
- Wellbeing services (including a dedicated children and young people team)
We are constantly working to expand our services to improve patient outcomes.
If you'd like to learn more about our award-winning organisation, visit our website.
Job description
Job responsibilities
You will be required to:
You will deliver flexible, traumainformed, strengthbased floating support to families experiencing homelessness, housing instability or multiple disadvantage. You will work holistically with adults and children, supporting them to secure and sustain longterm accommodation, improve wellbeing, strengthen routines and build independence.
Job Dimensions
Hold a caseload of approximately 10 -12 families.
Deliver personalised support in homes, community venues and partner sites.
Work collaboratively with Housing Options, Family Hubs, Childrens Social Care, schools, health services and VCSE partners.
Ensure support is culturally responsive, neuroinclusive and accessible.
Key Responsibilities
Main Tasks
Provide personcentred support that empowers families to make informed choices.
Complete holistic assessments exploring housing history, risks, strengths, aspirations, routines, finances and wellbeing.
Develop personalised Independence Plans and review progress regularly.
Support families to secure suitable longterm housing, including social housing, private rented and specialist options.
Deliver practical tenancy sustainment support (budgeting, routines, income maximisation, problemsolving).
Communicate complex or sensitive information with compassion and clarity.
Use traumainformed approaches to build trust, emotional safety and engagement.
Adapt communication and support for neurodivergent adults/children.
Attend multiagency meetings (Early Help, CIN, CP, MARAC, MAPPA).
Maintain accurate records and contribute to monitoring and reporting.
Promote every contact counts and encourage families to talk about health and wellbeing.
Where applicable, draw on relevant lived experience to build trust, reduce barriers to engagement and support families in developing confidence, independence and the skills needed to manage their housing and wider circumstances.
Where relevant use lived experience appropriately and within professional boundaries to help ensure support is person-centred, inclusive and responsive to families needs and to contribute to service development through feedback and co-production.
Communication and Working Relationships
Required to:
Build strong relationships with families, housing providers, social care, health partners and VCSE organisations.
Work collaboratively to reduce barriers and prevent tenancy breakdown.
Special Working Conditions
Work across Bradford district, including homes and community venues.
Occasional irregular hours to meet family needs.
Person Specification
Qualifications
Essential
- Willingness to undertake relevant training (trauma informed, neurodiversity, safeguarding).
Desirable
- Housing related or family support qualifications.
Skills
Essential
- Sensitivity, compassion and respect.
- Ability to communicate effectively with adults and children.
- Ability to deliver personalised support and behaviour change interventions.
- Ability to plan, organise and manage own workload.
- Ability to respond to changes in family circumstances or risk.
- Good interpersonal skills and ability to build trust.
- Basic IT skills and accurate record keeping.
- Ability to work collaboratively with partners.
- Ability to work professionally under pressure.
Desirable
- Community language skills (Urdu/Punjabi/Arabic).
- Ability to deliver group sessions or workshops.
Experience
Essential
- Experience supporting families or individuals in challenging situations.
- Experience of personalised discussion and communicating complex information sensitively.
- Experience of multi agency working.
- Experience of behaviour change or motivational work.
- Experience of dealing with members of the public.
Desirable
- Experience of floating support or outreach.
- Experience supporting neurodivergent adults/children.
- Experience working with refugees, care experienced parents or families facing trauma.
Other
Essential
- Commitment to high quality care.
- Full clean driving licence.
Desirable
- If required, have some flexibility to be able to attend work/events on evenings and weekends, on occasion
Knowledge
Essential
- Understanding of homelessness, housing systems and tenancy sustainment.
- Knowledge of person centred, trauma informed and neuroinclusive practice.
- Understanding of safeguarding and multi agency processes.
- Understanding of equality, diversity and culturally competent practice.
- Understanding of limits and boundaries of the role.
Desirable
- Knowledge of Bradfords local communities and demographics.
- Knowledge of domestic abuse, mental health, substance use or poverty related disadvantage.
Personal Attributes
Essential
- Professional, compassionate and respectful.
- Positive, resilient and solution focused.
- Calm and measured approach.
- Team player with willingness to help others.
Desirable
- Lived experience of homelessness or family support services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bevan Community Benefit Society
Address
14 Piccadilly
Bradford
West Yorkshire
BD1 3LS
United Kingdom
Employer's website
https://wearebevan.co.uk/ (Opens in a new tab)