About this role
Job summary
This is not just any job. This is a Bevan job.
At Bevan Healthcare, we believe everyone deserves access to high-quality healthcare, regardless of their circumstances. Every day, we support people experiencing homelessness, refugees and people seeking asylum, individuals affected by substance misuse, and others facing significant barriers to healthcare.
As our Clinical Coder, Summariser and Medical Secretary, you will play an essential role in helping patients receive safe, effective and coordinated care. By ensuring clinical records are accurate, up to date and clinically meaningful, your work will directly support clinicians to make informed decisions and improve patient outcomes.
This role is about much more than data entry. Every discharge letter, referral and clinical code helps build a complete picture of a person's healthcare journey. Your attention to detail will help ensure vulnerable patients do not fall through the gaps and receive the care and support they need.
You'll join a friendly, supportive and purpose-driven team that values compassion, inclusion, teamwork and continuous improvement. We offer a rewarding working environment, opportunities for development, and the chance to contribute to reducing health inequalities.
If you are organised, motivated, take pride in high-quality work and want to use your skills to make a genuine difference in people's lives, we'd love to hear from you.
Main duties of the job
As a Clinical Coder, Summariser and Medical Secretary, you will play a key role in ensuring patient records are accurate, complete and clinically meaningful. You will review and summarise medical records, process clinical correspondence, and accurately code information within patient record systems to support safe and effective patient care.
You will review hospital letters, discharge summaries, clinic outcomes and investigation reports, ensuring important information such as diagnoses, long-term conditions, safeguarding concerns and other significant clinical details are correctly recorded. You will support data quality, identify coding issues, and escalate concerns in line with practice procedures.
The role also provides medical secretarial support to clinicians and multidisciplinary teams. This includes processing referrals, managing clinical workflows, preparing correspondence, tracking outstanding actions, and liaising with hospitals and community services.
You will maintain strict confidentiality, comply with Data Protection legislation and NHS standards, and ensure information is handled securely and accurately.
You will also contribute to audits, quality improvement activities and service development initiatives, working collaboratively with colleagues to support patient safety, service performance and continuous improvement.
About us
At Bevan Healthcare, our mission is simple: Health, Hope, Humanity. We are a specialist inclusion health GP practice and not-for-profit social enterprise, dedicated to providing NHS healthcare to people who often face the greatest barriers to accessing services.
Joining Bevan means becoming part of a team committed to reducing health inequalities and providing compassionate, non-judgemental care. We believe everyone deserves dignity, respect and the opportunity to achieve better health outcomes.
You will work alongside a friendly multidisciplinary team including GPs, nurses, healthcare assistants, wellbeing teams and patient services colleagues. Collaboration is at the heart of how we work, and every role contributes to delivering excellent patient care.
Bevan is a busy, varied and rewarding place to work. We value kindness, teamwork, flexibility, learning and innovation. Staff are encouraged to share ideas, support one another and help shape service improvements.
In return, you will join an organisation with a strong social purpose, a supportive culture, opportunities for development, and the satisfaction of knowing your work helps vulnerable people receive safer, better and more personalised care.
Job description Job responsibilities
Clinical Coding Summariser / Medical Secretary Job Description
Bevan Healthcare
Health, Hope, Humanity
Bevan is a specialist inclusion health GP practice dedicated to improving access to healthcare for some of the most vulnerable and marginalised people in our communities.
As part of Bevan Healthcare, a not-for-profit social enterprise, we provide accessible, compassionate and high-quality NHS primary care to people who may experience significant barriers to accessing mainstream healthcare services.
Our patients include people experiencing homelessness or insecure accommodation, refugees, people seeking asylum, individuals affected by substance misuse, people with complex physical and mental health needs, and those experiencing social exclusion.
We recognise that good healthcare goes beyond treating medical conditions. Our approach is person-centred, trauma-informed and focused on addressing health inequalities, improving wellbeing and supporting people to access the care they need.
Our multidisciplinary team brings together GPs, nurses, healthcare professionals, care coordinators, administrative colleagues, wellbeing services and outreach teams. We work closely with statutory, community and voluntary sector partners to provide coordinated support tailored to the needs of our patients.
Working at Bevan Bradford
Working at Bevan Bradford offers an opportunity to make a meaningful difference to people who often face the greatest challenges in accessing healthcare.
We value compassion, respect, teamwork, flexibility and a commitment to delivering inclusive services without judgement.
Every member of our team plays an important role in supporting safe and effective patient care, including those working behind the scenes in administrative, coding and medical secretarial roles.
Our staff work in a busy, varied and rewarding environment where no two days are necessarily the same. We encourage collaborative working, professional development and continuous service improvement.
Role Reports To
Practice Manager
Location
Bevan sites across Bradford and Leeds, with occasional travel between sites as required.
Working Relationships
The post holder will work closely with:
GPs and Advanced Practitioners Nursing Teams Patient Services Teams Social Prescribing Teams Healthcare Assistants Operational Managers External healthcare providers and partner organisations Secondary care providers Community and voluntary sector services
Job Purpose
To provide a high-quality clinical coding, summarising and medical secretarial service which supports safe, effective and responsive patient care.
The post holder will ensure that patient records are accurately maintained, coded and summarised to support clinical decision-making, improve continuity of care and meet organisational and contractual requirements.
The role is critical in ensuring information from hospitals, community providers and other healthcare organisations is reviewed, processed and recorded appropriately within clinical systems.
The post holder will also provide medical secretarial support to clinicians and multidisciplinary teams as required.
Main Duties and Responsibilities
Clinical Coding and Summarising
Review and summarise patient medical records received from previous healthcare providers. Accurately code clinical information using relevant clinical coding standards and practice protocols. Process clinical correspondence including hospital letters, discharge summaries, clinic outcomes and investigation reports. Ensure patient records are complete, accurate and up to date. Identify significant diagnoses, safeguarding concerns, long-term conditions and other relevant clinical information for coding and recording. Maintain consistency and quality within patient records. Escalate clinical concerns identified during record review in accordance with practice procedures. Support data quality improvement initiatives and clinical record audits. Assist with the identification and correction of coding anomalies and data quality issues. Medical Secretarial Duties
Provide administrative and secretarial support to clinicians and clinical teams. Support referral processes, ensuring referrals are processed accurately and within required timescales. Manage incoming clinical correspondence and distribute appropriately. Assist with tracking referrals and outstanding actions where required. Prepare clinical documentation, reports and correspondence under direction. Support management of clinical workflows within electronic patient record systems. Liaise with hospitals, community services and external agencies regarding patient care and appointments. Information Governance and Confidentiality
Maintain strict confidentiality of patient information at all times. Comply with Data Protection legislation, NHS standards and organisational policies. Ensure information is recorded accurately and securely. Report information governance incidents, breaches or concerns appropriately. Maintain professional standards when handling sensitive and confidential information. Quality and Improvement
Contribute to maintaining high standards of patient record quality. Participate in audits, service reviews and quality improvement activities. Support organisational objectives relating to data quality, patient safety and service performance. Contribute to identifying opportunities to improve administrative systems and processes. Team Working
Work collaboratively across multidisciplinary teams. Support colleagues during periods of absence or increased workload. Contribute to a positive, inclusive and supportive working environment. Share learning and best practice to improve team performance. What We Are Looking For
We are looking for someone who:
Has excellent attention to detail. Understands the importance of accurate clinical records. Can work independently whilst managing multiple priorities. Communicates professionally and effectively. Is organised and able to meet deadlines. Demonstrates discretion and professionalism when handling confidential information. Is committed to continuous improvement and learning. Shares Bevan's commitment to reducing health inequalities and improving access to healthcare for all.
Living Our Values
At Bevan, technical skills are important, but values matter just as much.
We are looking for colleagues who:
Treat people with dignity, kindness and respect. See the person behind the patient record. Are curious and willing to learn. Work collaboratively and support others. Champion inclusion, equality and fairness. Want to make a genuine difference to the lives of people who are often excluded from healthcare services. Why Join Bevan?
Because this is more than an administrative role.
It is an opportunity to contribute to life-changing healthcare for people who need it most.
Every coded diagnosis, every accurately summarised record, every processed referral and every piece of information entered correctly helps our teams provide safer, better and more personalised care.
This is not just any job.
This is a Bevan job.
Person specification
Criteria
Essential
Desirable
Qualifications
Good general education including English and Maths (GCSE grade 4/C or equivalent); ability to demonstrate medical terminology and IT competence.
Formal medical terminology, coding, medical administration or related qualification.
Experience
Relevant experience summarising medical records and/or coding clinical correspondence in general practice or equivalent NHS setting; experience handling confidential patient data and competing deadlines.
SystmOne experience; medical secretarial, referral processing, NHS e-RS or primary care QOF experience.
Knowledge
Understanding of clinical record accuracy, common medical terminology, coding principles, confidentiality and appropriate escalation.
SNOMED CT, long-term condition registers, QOF and inclusion health services.
Skills
Accurate data entry, attention to detail, written communication, organisation, ability to prioritise work independently and collaborate with clinicians.
Ability to audit coding, support data-quality searches, streamline task flows and train colleagues.
Values / behaviours
Respectful, non-judgemental, dependable, discreet, adaptable; commitment to equality, safeguarding and trauma-informed care.
Experience working with socially excluded or vulnerable groups.
Other requirements
Able to attend the Bradford practice as required; able to complete mandatory training and comply with information governance requirements.
Experience working effectively within an approved hybrid model.
Pre-employment checks and review
Appointment is subject to satisfactory references, identity and right-to-work checks, occupational health requirements and an appropriate DBS eligibility assessment by the People Team. Safeguarding training level and DBS level will be confirmed based on actual duties. The role description may be reviewed in consultation with the postholder to reflect changing service requirements.
Person Specification
Experience Essential
Relevant experience summarising medical records and/or coding clinical correspondence in general practice or equivalent NHS setting; experience handling confidential patient data and competing deadlines.
Desirable
SystmOne experience; medical secretarial experience including referral processing, NHS e-RS, primary care QOF experience.
Knowledge and Skills Essential
Understanding of clinical record accuracy, common medical terminology, coding principles, confidentiality and appropriate escalation. Accurate data entry, attention to detail, written communication, organisation, ability to prioritise work independently and collaborate with clinicians.
Desirable
SNOMED CT, long-term condition registers, QOF and inclusion health services. Ability to audit coding, support data-quality searches, streamline task flows and train colleagues.
Values / Behaviours Essential
Respectful, non-judgemental, dependable, discreet, adaptable; commitment to equality, safeguarding and trauma-informed care.
Desirable
Experience working with socially excluded or vulnerable groups.
Qualifications Essential
Good general education including English and Maths (GCSE grade 4/C or equivalent); ability to demonstrate medical terminology and IT competence.
Desirable
Formal medical terminology, coding, medical administration or related qualification.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bevan Community Benefit Society
Address Bevan House
14 Piccadilly
Bradford
West Yorkshire
BD1 3LS
United Kingdom
Employer's website https://wearebevan.co.uk/ (Opens in a new tab)