About this role
The Human Resources Employee Relations Specialist 3 contributes with both hands-on and strategic support of our managers and team members through performance management and workplace conflict issues to cultivate an innovative, high-performing, and inclusive culture. Responsible for advising on and conducting sensitive investigations of potential policy and/or Code of Conduct violations, developing Employee Relations capabilities and leading initiatives to strengthen ER competency development across assigned divisions/group(s). The position requires the ability to quickly issue-spot complex employment and ER matters and to develop and implement sound, balanced, and thorough solutions aligned with our cultural values.
1. Implements Employee Relations Strategies for assigned portfolio
- Implements effective, fair and consistent employee relations strategies.
- Provides coaching and consultation on conflict resolution, facilitates problem solving, administers performance improvement plans and progressive discipline procedures.
- Ensures adverse employment actions (discipline, suspension, termination) comply with policy, regulations, and laws, in addition to being aligned with company mission & values.
- Independently conducts HR investigations; documents findings and makes recommendations that drive the appropriate actions to close cases in a timely manner.
- Maintains ER data & ensures tracking system is updated accurately.
- Tracks, trends & analyzes ER data and develops strategies in collaboration with HRBP and HR Leaders to address ER trends.
- Represents FMOLHS in unemployment filings, hearings, and appeals.
- Partners with legal, risk, compliance, HR Business Partners and HR Centers of Excellence as needed.
2. Perform as Team Leader / Subject Manager Expert
- Establishes best practices and frameworks for investigations and performance management conversations.
- Improves, socializes and implements HR processes, approaches, guidelines, practices and operating procedures related to employee relations.
- Partners with Employee Relations community across region/ health system to ensure consistency in practices & processes.
- Creates presentations & conducts manager training related to employee relations topics (Harassment, discrimination, progressive disciplinary process, policies, best practices, etc.) and other employee relations topics that promote positive and productive relationships between leaders and co-workers.
- Provides day to day direction and support to group of Employee Relations Specialist 1 & 2.
- Leads more complex ER cases and serves as a point of escalation for rest of ERS team.
- Provides ongoing competency development training to ER Team and Leaders in their assigned portfolio.
- Reviews and approves all termination requests for assigned group(s).
- 5 years of Employee Relations, Labor Relations and/or Business Partner experience
- Bachelor's Degree
- Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments; Skill in writing concise, clear, relevant and persuasive documents, including correspondence, case analyses, investigative reports; Excellent public speaking, training, and/or leadership communication skills; Ability to quickly connect with people across a wide variety of backgrounds; Comfortable in a fast-paced environment and able to manage through ambiguity and change; Skilled in MS Excel, Word, SharePoint & PowerPoint; Knowledge of applicable state and federal laws to ensure legal compliance (EEOC, DOL, ADA, FMLA, FLSA, HIPPA).