Business Development Manager @ Network International

About Us

Network International is the largest financial technology company in the Middle East and Africa, with a presence in more than 50 countries, including the UAE, Jordan, South Africa and Egypt. While payments remain our core business, we also provide services across Data & Insights, Lending, Insurance, Risk Solutions and other adjacent areas. Our clients span businesses of different sizes and segments, and we continue to expand our payment and consumer propositions. [JD_Head of...ing-OPS ME | Word]

Our EVP

At Network International, we always stay ahead. In the fast-paced world of financial services, we thrive on innovation, agility and purposeful collaboration.

We invest first in our people, empowering you to make bold decisions, learn fast and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology. It is about creating meaningful value for our customers, together.

We foster a culture where trust, accountability and achievement go hand in hand, because success is not just a goal. It is how we work every day, as one team. [JD_Head of...ing-OPS ME | Word]

Role Summary

The AVP, Processing Business Development & Sales is responsible for originating, developing and closing profitable business opportunities across the UAE Processing and Outsourced Payment Services portfolio.

The role is not limited to fintech opportunities. It covers relevant opportunities across financial institutions, banks, fintechs, exchange houses, payment service providers, telcos, digital businesses and other organisations requiring outsourced payment-processing capabilities.

The role holder will identify client needs and translate them into commercially viable propositions using Network International’s processing platforms, products and value-added services. The position owns the sales lifecycle from market and account identification through opportunity qualification, solution development, proposal, commercial negotiation, contracting and structured handover to implementation and relationship-management teams.

This is a commercially focused, client-facing role with direct accountability for new-business revenue, pipeline development, sales conversion and profitable growth. It requires close collaboration with Relationship Management, Product, Presales and Solution Design, Technology, Delivery, Finance, Legal, Risk and Operations.

Job Accountabilities

Sales and Revenur Growth

• Own and deliver assigned new-business, revenue and profitability targets for the UAE Processing and Outsourced Payment Services business.
• Identify, qualify and progress opportunities across financial institutions, banks, fintechs, exchange houses, payment service providers, telcos and other relevant customer segments.
• Generate new client relationships while identifying cross-sell and upsell opportunities within existing clients.
• Build and maintain a healthy, appropriately qualified sales pipeline capable of delivering agreed annual and multi-year targets.
• Maintain accurate opportunity records, pipeline updates, probability assessments, next actions and revenue forecasts.
• Prioritise opportunities based on strategic alignment, client need, commercial value, probability of closure, implementation feasibility and long-term profitability.

Business Development and Market Coverage

• Develop and execute account and segment plans for priority industries, prospects and strategic opportunities.
• Conduct structured market analysis to identify emerging client needs, regulatory developments, competitive activity and addressable processing opportunities.
• Establish relationships with senior client stakeholders and decision-makers, including business, operations, technology and executive leadership.
• Represent Network International professionally at client meetings, industry events, conferences and relevant market forums.
• Develop referral and partnership channels that expand access to attractive Processing opportunities.
• Work with Marketing and relevant internal teams to develop campaigns, propositions and client-engagement initiatives for target segments.

Consultative and Solution Selling

• Lead executive-level discovery and needs-assessment discussions to understand each client’s strategy, operating model, pain points, growth objectives and technical requirements.
• Position the appropriate combination of issuing processing, acquiring processing, payment platforms, digital services and value-added solutions based on the client’s requirements.
• Translate product and technical capabilities into clear client outcomes, including revenue growth, operational efficiency, scalability, customer experience, risk management and speed to market.
• Collaborate with Product, Presales, Solution Design, Technology and Delivery teams to shape solutions that are commercially attractive, operationally deliverable and aligned with Network International’s strategic direction.
• Prepare and deliver compelling client presentations, proposals, demonstrations and business cases.
• Ensure proposed solutions clearly document scope, assumptions, dependencies, responsibilities, implementation considerations and commercial terms.

End-to-End Sales and Deal Execution

• Manage the complete sales lifecycle from prospecting and qualification through solution development, proposal, negotiation, contracting and deal closure.
• Lead or coordinate responses to RFIs, RFPs, tenders and other formal client requests.
• Develop commercial proposals in collaboration with Finance, Product and other relevant stakeholders.
• Negotiate pricing and contractual terms that balance client requirements with revenue, margin, risk and long-term relationship objectives.
• Coordinate internal approvals in accordance with pricing, contracting, risk and governance requirements.
• Maintain momentum across complex sales cycles by establishing clear actions, owners, decision points and target closure dates.
• Ensure all client commitments are properly reflected in contracts, documents of understanding, statements of work and approved solution documentation.

Client Transition and Implementation Handover

• Lead a structured transition of signed opportunities to Relationship Management, Delivery, Project Management, Operations and other accountable teams.
• Ensure the agreed solution, commercials, assumptions, dependencies, milestones and client commitments are clearly understood by the implementation stakeholders.
• Remain engaged during the initial mobilisation and implementation stages to resolve commercial or scope-related questions and protect the client proposition.
• Support early-stage client governance where required to ensure continuity between the sales process and delivery.
• Capture lessons learned from concluded opportunities and use them to improve future pursuits, proposals and handovers.

Collaboration and Stakeholder Management

• Partner closely with Relationship Managers to identify growth opportunities across the existing client base and establish clear ownership for each pursuit.
• Work with Product and Partnerships teams to identify proposition gaps and emerging client requirements.
• Collaborate with Presales, Solution Design and Technology to ensure that proposed solutions are scalable, repeatable and technically viable.
• Coordinate with Finance and Commercial teams on pricing, margin, business cases and deal economics.
• Engage Legal, Risk, Compliance and Information Security early in the sales process where required.
• Maintain clear and timely communication with senior management regarding opportunities, commercial risks, client concerns and decisions required.

Market Intelligence and Proposition Development

• Maintain current knowledge of developments in payment processing, card issuing, acquiring, digital payments, regulatory requirements and relevant value-added services.
• Monitor competitor propositions, commercial models, partnerships and market positioning.
• Act as a voice of the customer by providing structured feedback to Product, Technology, Operations and leadership teams.
• Identify recurring client needs that may support new products, standardised solutions or improvements to Network International’s go-to-market approach.
• Contribute to business planning, sales strategy and the development of priority segment propositions.

Governance, Risk and Commercial Discipline

• Follow applicable sales, pricing, contracting, risk, compliance and approval processes.
• Ensure that pipeline reporting and forecasts are accurate, evidence-based and kept current.
• Identify delivery, commercial, legal, operational, regulatory and reputational risks during the sales cycle and escalate them appropriately.
• Protect profitability by ensuring that all scope, customisation, third-party cost, implementation effort and support obligations are reflected in the commercial model.
• Represent Network International ethically and professionally in all client and partner engagements.

Education

• Bachelor’s degree in Business, Finance, Technology, Engineering or a related discipline.
• A postgraduate business or management qualification is preferred.

Professional Experience

• 8–10 years of relevant experience in payments, financial technology, banking technology, card processing, outsourced payment services or enterprise solution sales.
• Demonstrated success in originating and closing complex B2B technology or payment-processing opportunities.
• Direct experience managing revenue targets, qualified pipelines, commercial negotiations and deal closure.
• Experience engaging financial institutions, fintechs, exchange houses, telcos, payment service providers or comparable regulated organisations.
• Good understanding of issuer and/or acquirer processing, card payments, digital payment services and associated value-added solutions.
• Experience producing and presenting business cases, commercial proposals and RFP or tender responses.
• Experience working with Product, Technology, Delivery, Finance, Legal and Risk teams through complex sales cycles.
• UAE or Middle East payments-market experience is preferred.
• Experience selling platform-based, outsourced or managed-service propositions is highly desirable.
• Fluency in English is required; Arabic is desirable.

Core Competencies

• Processing and payments-domain knowledge
• New-business development and client acquisition
• Enterprise and consultative solution selling
• Sales strategy and account planning
• Pipeline management and revenue forecasting
• Commercial acumen and deal economics
• Executive stakeholder engagement
• Proposal and business-case development
• Contract and commercial negotiation
• RFI, RFP and tender management
• Cross-functional leadership and influence
• Market and competitor analysis
• Risk awareness and governance discipline
• Clear written and verbal communication
• Ownership, accountability and bias for action

Success Profile

Success in this role will be demonstrated through:

• Achievement of agreed new-business, revenue and profitability targets.
• Development of a strong and sustainable pipeline across multiple eligible Processing customer segments.
• Growth in new Processing clients and expansion of business with existing clients.
• Improved sales conversion, forecast accuracy and commercial discipline.
• Profitable deals with clearly defined scope, responsibilities, commercials and implementation requirements.
• Effective transition of signed opportunities into delivery and relationship management.
• Strong engagement with senior client stakeholders and trusted collaboration across internal functions.
• Useful market insight that contributes to stronger propositions and future growth priorities.

Skills and Competencies

• Strategic thinking and problem-solving abilities.
• Excellent leadership and people management skills.
• Strong project management and organizational skills.
• Proficiency in _____________________________ software and technology platforms.
• Excellent communication and interpersonal skills.
• Ability to manage change and drive continuous improvement.
• Analytical and data-driven decision-making capabilities.

Working Conditions

• Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
• Fast-paced and dynamic work environment.

Qualifications

• Education: _____________________________.
• Experience: Minimum of _____________________________ years of experience in _____________________________, with at least _____________________________ years in a _____________________________ role focused on _____________________________ or _____________________________.
• Proven track record of _____________________________.
• Strong understanding of _____________________________.
• Experience with _____________________________.