Benefits Coordinator (100% Remote) @ Aston Carter

Job Title: Benefits CoordinatorJob DescriptionThe Benefits Coordinator supports benefits systems, eligibility data management, and vendor billing to ensure employees receive accurate and timely access to benefit programs. This role manages benefit feeds in HRIS platforms, responds to employee benefit inquiries, reconciles vendor invoices, and assists with annual enrollment and ongoing benefits operations. The position offers the opportunity to work remotely with flexible hours while contributing to key benefits initiatives within a large publishing organization.

Responsibilities

• Perform routine reviews of benefit feeds in HRIS platforms, such as UKG, to identify and resolve transmission issues and inconsistencies in employee benefit data.
• Manage incoming benefits-related employee requests by responding directly, researching answers, or directing questions to the appropriate resource.
• Review recurring benefit vendor invoices by comparing charges against current participation and enrollment information to confirm accuracy.
• Investigate discrepancies between invoices and benefit records, collaborating with external providers to correct issues and facilitate timely payment.
• Organize, maintain, and retain supporting billing documentation for financial close processes and audit requirements.
• Maintain employee eligibility information for programs such as Headspace by submitting files, verifying records for accuracy, and updating data as needed.
• Manage eligibility submissions for programs such as Scripta and reconcile employee data to help ensure benefit access remains properly maintained.
• Assist with annual benefits enrollment activities, including preparing and coordinating employee communications and supporting enrollment logistics.
• Support year-end benefits data reviews and accuracy checks to ensure records are complete and consistent.
• Provide administrative assistance with benefits compliance requirements, including documentation and reporting support.
• Contribute to additional benefits initiatives and operational projects as business needs arise, offering analytical and administrative support.
• Use online vendor portals to process eligibility file uploads, monitor status, and resolve file-related issues.
• Prepare employee-facing letters and correspondence related to benefits, ensuring clear, professional, and accurate communication.
• Handle sensitive employee data with discretion and maintain strict confidentiality in all benefits-related activities.

Essential Skills

• 3+ years of experience in benefits administration or a related human resources support role.
• Demonstrated experience with benefits administration processes, including benefits enrollment, benefit verification, and ongoing benefits operations.
• Experience working with HRIS and benefits platforms, with familiarity in systems such as UKG and Workday.
• Experience with vendor billing, including reviewing invoices, resolving billing inquiries, and managing billing questions.
• Comfort using online vendor portals and processing eligibility file uploads.
• Strong attention to detail and organizational skills, with the ability to manage multiple recurring tasks independently.
• Proficiency with Microsoft Office tools and data entry for maintaining accurate records and reports.
• Strong written communication skills for preparing employee-facing letters, email correspondence, and documentation.
• Excellent verbal communication skills for collaborating with internal stakeholders and external vendors.
• Ability to maintain confidentiality and handle sensitive employee and financial data responsibly.
• Analytical mindset with the ability to review data, identify discrepancies, and propose solutions.
• Reliable, responsive, and comfortable working independently on a part-time schedule.

Additional Skills & Qualifications

• Prior experience in employee benefits or a closely related human resources or finance field.
• Experience working with human resources and finance functions, particularly where benefits and billing intersect.
• Familiarity with vendor eligibility file processes and reconciliation of employee data across systems.
• General human resources knowledge, including exposure to benefits programs and HR operations.
• Ability to manage email communication efficiently and professionally with employees and vendors.
• Capability to support project initiatives within a benefits or HR department and contribute to process improvements.

Work EnvironmentThis role operates in a 100% remote work environment, offering the flexibility to work a part-time schedule with coordination of days and hours in advance. The work week is flexible, with the exception that the team shuts down at 12 p.m. on Fridays, so hours are not available after that time. The position provides the opportunity to support a large publishing organization, gain exposure to benefits and HR project initiatives, and work independently while collaborating virtually with HR and benefits teams. Work is performed using HRIS platforms such as UKG and Workday, online vendor portals, and standard productivity tools such as Microsoft Office, with a strong emphasis on accuracy, confidentiality, and clear communication in a fully remote setting.

Job Type & LocationThis is a Contract position based out of New York, NY.

Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application DeadlineThis position is anticipated to close on Nov 9, 2026.

Workplace TypeThis is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.