About this role
Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
Your Role in
Our Mission
The Sales Development Representative Team Lead is a critical frontline leadership role within the Sales Development organisation. Operating as a Player-Coach, this role leads a pod of SDRs, providing dedicated coaching, performance management and day-to-day support. The role improves accountability, execution quality, MEDDPICC adoption and SDR development whilst maintaining an individual contribution target of approximately 60-70% of a standard SDR quota. Success is measured through both personal and team performance, development and overall pipeline outcomes. As a Team Leader, you'll operate as a player-coach: Working within a defined territory/industry, aligned to a Consultant to generate new qualified opportunities and book meetings Conducting discovery calls and meetings to understand client needs, goals and challenges.
Supporting SDR’s, providing dedicated coaching to enable a high-performance culture. Building, maintaining and nurturing strong relationships with HR, Finance, and People leaders through professional, insight-led outreach. Partnering closely with Marketing, Sales, and your SDR Manager to execute campaigns effectively. Representing Reward Gateway with professionalism, curiosity, and energy in every interaction.
What’s In It For Me?
A chance to be part of an extremely well-established, stable and high-growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including: 40% OTE Commission A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E-books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.
- Team leader: Lead, coach and develop a pod of Sales Development Representatives, providing day-to-day support, performance management and accountability to drive individual and team attainment against pipeline objectives.
- Coaching & Development: deliver structured coaching, call reviews and onboarding support, helping SDRs improve execution, build capability and accelerate progression.
- Sales Excellence & MEDDPICCC: reinforce MEDDPICC methodology, improve qualification quality, maintain CRM excellence and strengthen opportunity handoff standards.
- Vertical Alignment & Collaboration: support SDRs working within industry verticals alongside aligned Consultants, sharing best practice and supporting vertical-led pipeline growth.
- Individual Contribution: Maintain an individual target equivalent to approximately 50-55% of a standard SDR quota, generating qualified opportunities whilst leading by example through personal performance.
- Prospecting & Outreach: conduct outbound prospecting via email, phone, and LinkedIn to engage target accounts, proactively working to hit defined KPI’s and maintain sales pipeline.
- Respond quickly to inbound leads from campaigns, events, and referrals.
- Research organisations and tailor outreach to their industry and needs.
- Qualify interest, budget, incumbent supplier and decision-making process before handover to Sales.
- Collaboration & Alignment: partner with Sales Consultants and Account Directors to ensure smooth opportunity handovers.
- Work closely with Marketing on campaign execution and event follow-up, contributing feedback from prospects to improve messaging and targeting.
- Support the SDR team’s collective goals through collaboration and shared accountability.
- Performance & Development: Maintain accurate CRM records and adhere to agreed activity and conversion metrics for clear visibility, forecasting, and governance.