About this role
ORGANIZATIONAL SUMMARY
Girls on the Run International is a nonprofit organization dedicated to creating a world where every girl knows and activates her limitless potential and is free to boldly pursue her dreams. We inspire girls across the United States and Canada to be joyful, healthy, and confident using a fun, experience-based curriculum which creatively integrates running. As a physical activity-based positive youth development program, our evidence-based curriculum is designed to enhance girls’ social, psychological, and physical skills and behaviors to successfully navigate life experiences.
At Girls on the Run, our core values guide our way, and we strive to eliminate barriers to participation and create a culture of belonging across the organization. In a recent third-party work culture survey, Girls in the Run employees described the organization as: collaborative, joyful, hardworking, caring, fast-paced and quality-focused.
POSITION SUMMARY
Reporting directly to the Director of Development, Donor and Foundation Relations, and consistent with the mission of Girls on the Run International, the Development Operations Coordinator provides operational, project, communications, and systems support across the Partnerships and Development team. The Development Operations Coordinator maintains fundraising systems, data, and reporting, including Salesforce and Pinwheel, to ensure information and processes are organized, current, and effectively maintained. This role requires strong project management, attention to detail, and a proactive, resourceful approach.
The Development Operations Coordinator keeps multiple resources and communications moving on schedule, anticipates team needs based on the fundraising calendar, and ensures that fundraising information on the internal portal, in the newsletter, and in every toolkit, is current, accurate, and easy to use. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
PRINCIPAL RESPONSIBILITIES
- Systems and Data: Serve as the Partnerships and Development team’s Salesforce lead, performing monthly reconciliation and cleanup to ensure records, designations and historical data are accurate, complete and consistent across systems, and handling cleanup that requires Development expertise.
- Build and maintain Salesforce reports and dashboards to the data standards and reporting designs set by the Chief Development Officer, and monitor dashboards to flag data gaps and trends for the team.
- Prepare donor and prospect lists for Development review and help fundraisers keep their portfolios, activities and opportunities current in Salesforce.
- Coordinate campaign and source coding needs with Finance and Technology so that gifts, pledges and pass-through funds are tracked consistently across systems.
- Support Development team Salesforce adoption by documenting Development workflows, training teammates on standard processes, and triaging Development system requests before they go to Technology.
- Support Pinwheel needs for the Partnerships and Development team, including building and updating email templates and ensuring council-facing templates remain current and on-brand, sharing template ownership with Council Development.
- Provide operational administration of the donation platform (currently GoFundMe Pro) under the direction of the Chief Development Officer, and coordinate tracking and valuation of in-kind gifts with Finance in support of the partnerships and development team’s acknowledgement process.
- Create accurate, timely reports for the Partnerships and Development team, including council fundraising activity, resource engagement, survey results and ad hoc data requests, sourcing and reconciling information across systems when records are incomplete.
- Fundraising Resources and Toolkits: Coordinate the maintenance and periodic refresh of fundraising toolkits and resources, working with partnerships and development subject matter experts to ensure content is current, accurate, and aligned with fundraising priorities.
- Coordinate the timely delivery and availability of partnerships and development resources, partnering with appropriate teams to ensure resources are current and accessible.
- Council Communications: Provide administrative and operational support for council-facing National Partner programs, including communications, resource distribution, tracking, pass-through funding coordination, and routine inquiries, escalating relationship, policy, or complex partnership matters as appropriate.
- Develop Partnerships and Development council communications, including newsletter announcements, stand-alone council communications, and council survey question development and needs, maintaining an annual communications calendar aligned to fundraising seasons, resource releases, award cycles, and partner programs.
GENERAL RESPONSIBILITIES
- Serve as a Girls on the Run role model, exhibit Girls on the Run core values with others while working to achieve the organization's mission Develop positive and productive relationships with council staff, volunteers, board members, community members and staff Any other duties deemed necessary by the Director of Development, Donor and Foundation Relations