About this role
Job summary
An exciting opportunity has arisen for a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
o To provide an administrative service to the Department.o To work closely with the Patient Pathway Coordinator to set daily priorities and work with junior staff to achieve targets.o To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.o To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.o To answer queries in a timely and professional manner.o To ensure that secure systems are in place for the storage of all resources including computerised information.o To assist with booking appointments
o To process referrals, discharges, patient queries and post.
o To ensure all phone calls are dealt with in a professional and timely mannero To operate the various EPIC and other IT systems to fulfil the role/department requirements.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job description
Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
We reserve the right to close the vacancy early if sufficient applications have been received
Person Specification
Qualifications
Essential
- NVQ Level 3 Administration or equivalent practical knowledge
- Good education to GCSE standard or equivalent experience
Experience
Essential
- Experience of working in an office environment
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Be able to work in a busy environment and remain calm under pressure
- Experience of working within a team environment
Desirable
- Working in the NHS either in a hospital/private practice/GP setting
- Provide general non-clinical advice
Skills
Essential
- Ability to communicate clearly
- Ability to work with minimal supervision
- Ability to prioritise workload
- Able to adapt to change
- Excellent interpersonal skills.
Desirable
- Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road,
Frimley, Surrey
GU16 7UJ
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)