About this role
Job summary
We are looking for a highly motivated and passionate Support Services Team Lead to work across our Integrated Sexual Services Department. The main base is at Florence Nightingale Community Hospital in Derby but there will be a requirement to occasionally travel to our Wheatbridge site in Chesterfield.
We are a very busy department and are looking for someone to oversee the admin function and manage staff within the department.
We are looking for someone with excellent communication skills and is a keen team player but can also work autonomously with minimal supervision.
Main duties of the job
Within the service we have a number of administration functions which are the responsibility of the Support Services Team Lead, these are:
o Providing effective administration of services within Sexual Health .o To coordinate and lead effective administration support functions.
The admin team lead is responsible for the operational management and the effective and efficient delivery of high-quality administrative functions within our service, in support of the Service Development Managers and Clinical Leads ensuring effective co-ordination and management of agreed national or local performance objectives.
Day to day management of reception functions and staff at Florence Nightingale hospital and Wheatbridge clinic.
To ensure the smooth day to day operation of admin teams based at Florence Nightingale and Wheatbridge
Line management of administrative staff at Florence Nightingale and Wheatbridge
Oversee the development and smooth running of efficient systems to enable the balance scorecard reporting, risk register management, appraisal and sickness/absence management.
About us
The Purpose and Activities of DCHS
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Job description
Job responsibilities
PLEASE NOTE
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Person Specification
Education, Qualifications & Training
Essential
- 5 GSCE or equivalent including English language and mathematics
- Educated to an NVQ Level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven
Experience and Knowledge Required
Essential
- Experience of leading and motivating a team
- Experience of working in a front line, customer focused role
- Experience of managing the meeting process, arranging events and taking minutes
- Demonstrable experience of working with administrative practices, procedures and computerised data systems
Skills and Attributes
Essential
- Competent at managing records - filing, tracking paperwork, accurate data
- Good communication skills both written and verbal, with a wide range of people
- Ability to work as part of a team and on own initiative within defined policies and procedures
- Good planning and organisational skills with the ability to prioritise a varied workload
- Willing to learn new skills and embrace change and modernisation
- Able to work agilely when required and undertake regular travel to a range of locations throughout the county and city
Aptitude and Personal Qualities
Essential
- Professional attitude and good standard of work ethics
- Flexible, enthusiastic and adaptable approach to work
- Conscientious and proven team worker
- Committed to continuous improvement performance and working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Florence Nightingale Community Hospital
London Road
Derby
DE1 2QY
United Kingdom
Employer's website
http://www.dchs.nhs.uk/ (Opens in a new tab)