About this role
Job summary
The Stonebow Unit is an Acute Mental Health Inpatient Service based in Hereford. We are seeking a motivated, enthusiastic, and highly organised Senior Medical Secretary to join our dedicated inpatient team.
This is an exciting opportunity to provide comprehensive secretarial and administrative support to the medical team within our acute adult admission ward, helping to ensure the smooth running of the service and supporting the delivery of high quality patient care.
This is a part time role working 30 hours per week.
Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.
Main duties of the job
As a Band 4 Medical Secretary, you will be responsible for delivering a professional and confidential secretarial service to the inpatient medical team. The role is busy and varied, requiring excellent organisational skills, attention to detail, and the ability to manage competing priorities effectively.
You will work closely with consultants, multidisciplinary colleagues, service users, and carers, acting as a key point of contact and ensuring communication is handled efficiently and professionally.
We are looking for someone who
- Has excellent organisational and administrative skills.
- Possesses strong IT skills and is confident using a range of computer systems.
- Can work independently and use their own initiative.
- Remains calm, professional, and effective under pressure.
- Has excellent communication and interpersonal skills.
- Demonstrates a positive, flexible, and helpful approach to work.
- Can prioritise and manage a varied workload effectively.
- Has previous secretarial or administrative experience, ideally within a healthcare environment.
If you are a proactive and motivated individual looking for a rewarding role within a busy inpatient service, we would love to hear from you.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Job description
Job responsibilities
For full details of the duties and criteria of the role please refer to the job description and person specification attached.
Person Specification
Experience
Essential
- Significant, recent Administrative/Secretarial experience
- Arranging meetings, agendas and minute taking experience.
- Supervision/management of staff.
Desirable
- Previous relevant experience in an NHS environment.
Knowledge
Essential
- Knowledge of a wide range of administrative and secretarial procedures and systems.
- Extensive knowledge of Microsoft packages
Qualifications
Essential
- Relevant Level 3 Medical Secretary qualification (e.g. Medical Terminology), OCR/RSA 3 or equivalent experience
- OCR/RSA 3 or equivalent in Text/ Word Processing or equivalent experience
- GCSE at grade 9 - 4 (*A-C) or equivalent in English language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Stonebow Unit
Stonebow Road
Hereford
HR1 2ER
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)