Job summary

Turner Road Surgery are looking to welcome a Practice Manager to the team. This position is offered on a full-time basis and we are open to this being worked over 4 days.

As Practice Manager, you will provide strategic and operational leadership, working closely with the GP Partners to deliver the practice's vision, objectives and business plans.

You will have overall responsibility for ensuring the practice operates safely, efficiently and sustainably, while maintaining a strong focus on patient experience, staff experience, quality and regulatory compliance.

Main duties of the job

The overall responsibility for the day-to-day running of the surgery including staff management;
Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;
HR and payroll duties;
Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;
Driving innovation and modernisation;
Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;
Attending local meetings, to represent the surgery, and reporting to partners;
Developing effective partnership, with other organisations, to benefit the practice;
Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;
Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;
Handling practice publicity and health education materials.

About us

Turner Road Surgery is situated in Colchester in the Primary Care Centre next to Colchester Hospital, the practice has 10, 300 patients and is part of the Creffield Medical Group PCN, which includes Nayland, Creffield, and West Bergholt. Turner Road Surgery is a training practice and we currently have one GP registrar and another joining in January.

Benefits include

NHS Pension Scheme
Accredited health service discounts.
Annual leave, minimum 28 days FTE, with enhancements for long service.
Christmas vouchers.
Flexible working options.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
Strong skills and experience in HR, premises management, IT and complaint handling;
Primary care experience desirable;
Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;
Self-motivated, with a forward-thinking, solution-focused approach;
The ability to develop, implement and embed policies, procedures and guidelines;
Experience of working in an ever-evolving environment, with an ability to cope with regular change;
Excellent organisational, management and planning skills, IT skills and communication skills;
Ability to implement and manage change effectively;
Ability to identify training and development needs in self and other as well as experience of appraising staff.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Colchester Primary Care Centre

Turner Road

Colchester

Essex

CO4 5JR

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Practice Manager @ Primary Care Careers

About this role