About this role
Job summary
North Chelmsford Healthcare Centre/Beaulieu Healthcare Centre have an exciting new opportunity, as part of our ongoing expansion, for a receptionist to join their team. This position is offered on a part-time basis, for 18 hours per week, working the following:
- Monday & Tuesday: 08:00 - 14:00
- Friday: 12:30 - 18:30
This role will involve working across both of our Chelmsford sites: North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.
If you are enthusiastic about joining a growing team and making a positive difference to patient care, we would love to hear from you.
Main duties of the job
Main responsibilities will include
- Handling patient enquiries by telephone, email, and in person.
- Working within our triage team to support the triage doctor.
- Processing prescription requests.
- Arranging home visits.
- Managing card and cash payments from patients.
- Maintaining waiting lists and arranging follow-up appointments.
- Supporting clinicians and colleagues with day-to-day administrative tasks.
Training
A comprehensive three-week induction programme will be provided to support your onboarding and success in the role.
About us
North Chelmsford NHS Healthcare Centre is a SystmOne practice with a growing list size of over 17,000 patients. The practice has achieved a Good CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and have a branch surgery in Beaulieu.
If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.
Benefits include
- NHS pension scheme available
- Free on-site parking
- Four weeks' annual leave
- One additional day birthday leave
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
You will have excellent interpersonal skills to join our friendly team and be compassionate, adaptable, and able to thrive in a busy healthcare environment. To be considered for the position, you will have the following:
Essential
- Have a caring nature and demonstrate empathy towards patients.
- Work effectively as part of a team.
- Maintain a positive, can-do attitude.
- Learn quickly and apply new processes effectively.
- Be confident using computer systems.
- Be flexible and willing to provide cover for annual leave and short-notice sickness when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
2 White Hart Lane
Chelmsford
Essex
CM2 5EF
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)