About this role
Job summary
Are you an organised, proactive problem-solver with a passion for supporting clinical teams?
We're looking for an Assistant Service Manager to join our busy Medical Rota Team, helping to deliver a seamless 7-day service that keeps patient care running smoothly.
In this pivotal role, you'll coordinate complex medical rotas, ensure safe staffing levels, and work closely with clinicians and managers to respond to service needs in real time. You'll be the go-to person for rota queries, troubleshooting, and forward planning--making a tangible difference to both staff experience and patient care.
Main duties of the job
To manage and work with the Rota Co-ordinators to ensure rotas are created and distributed to specific deadlines. To liaise with other stakeholders and attend regular planning meetings.
To manage the day-to-day running of the medical staffing rotas for the Emergency Department, Acute Medicine and Medicine on call areas.
To line manage the Rota Team, ensuring that key performance targets are met.
To deputise for the Service Manager where required and attend regular update meetings with clinical colleagues to ensure weekly monitoring and forward planning to ensure rotas are covered to meet core staffing requirements.
To deputise for the Service Manager to ensure safe staffing levels for ward areas.
To be the point of contact for escalations and to assist with problem solving where required.
To work with the Service Manager to ensure that financial expenditure and cost improvements are monitored in relation to reducing medical locum expenditure and suggesting the most cost effective ways to ensure safe staffing.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we're 'with you all the way' we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Job description
Job responsibilities
Please see the attached Job Description and Personal Specification for details on the main duties and responsibilities for this role.
Person Specification
Management Experience
Essential
- Demonstrable management experience in the NHS with, responsibility for operational matters, including, staff management, budgetary responsibility, and performance targets,
- Degree or management qualification or willingness to work towards
- Able to demonstrate a high level of communication skills.
Desirable
- Understanding of budgetary management.
Rota Management
Essential
- Experience of Rota Management for Medical Staff or similar
Problem Solving
Essential
- Demonstrate evidence of problem solving
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sandwell and West Birmingham NHS Trust
Address
Midland Metropolitan University Hospital
Grove Lane
Smethwick
B66 2QT
United Kingdom
Employer's website
https://www.swbh.nhs.uk/ (Opens in a new tab)