About this role
Job Title: Import/Export CoordinatorJob DescriptionThe Import/Export Coordinator oversees the end-to-end documentation, scheduling, and logistics for international shipments, ensuring all export orders are processed accurately, compliantly, and on time. This role supports efficient product flow through picking, quality control, and packing, while maintaining clear communication with internal teams and freight forwarders. The coordinator plays a key part in documentation quality assurance, compliance audits, and special logistics projects to support global operations.
Responsibilities
- Manage and communicate shipping schedules for export sales orders on the floor to maintain efficient process flow through picking, quality control, and packing functions.
- Monitor, allocate, and release all export orders to the floor in a timely manner, continuously tracking stocked items to fulfill back orders.
- Request and document booking information from freight forwarders and maintain accurate transportation instructions and charges on customer orders.
- Prepare complete and accurate documentation for export shipments, including commercial invoices, packing lists, certificates of origin, and shippers letters of instruction.
- Verify compliance and accuracy of all shipping documents, such as Air Waybills, Inland (Straight) Bills of Lading, Shippers Export Declarations, and any other documents required for international movement of product.
- Coordinate shipment of samples and provide the necessary export documentation to support these movements.
- Liaise with International Customer Service and Freight Forwarders to ensure open communication regarding the pick-up, transport, and delivery of international orders.
- Track containers and orders using appropriate internal and external systems, providing status updates upon request.
- Perform compliance self-assessment audits on export processes and documentation, and implement corrective actions as needed.
- Assist with special projects such as duty drawback initiatives and freight tenders.
- Maintain a clean, organized, and efficient work area to support accurate documentation and smooth workflow.
- Perform other miscellaneous duties as assigned to support the import/export and shipping functions.
Essential Skills
- High school education or equivalent is required; a degree is preferred but not mandatory.
- Fully proficient in Microsoft Office programs, including Excel, Word, Outlook, and PowerPoint.
- Excellent attention to detail, especially regarding documentation accuracy and compliance.
- Ability to handle multiple tasks simultaneously, set priorities effectively, and meet deadlines in a fast-paced environment.
- Strong oral and written communication skills with the ability to communicate openly and honestly.
- Strong organizational skills, along with solid mathematical and problem-solving abilities.
- Knowledge of general business computer software and the aptitude to learn new software applications.
- Ability to work independently as a self-starter and demonstrate initiative in learning and improving processes.
- Commitment to demonstrating core values such as integrity, intensity, innovation, and involvement.
Additional Skills & Qualifications
- Experience with import and export documentation, including preparation and review of commercial invoices, packing lists, certificates of origin, and related forms.
- Knowledge of import logistics, export management, shipping and receiving, and international shipping processes.
- Familiarity with freight coordination and interaction with freight forwarders and international customer service teams.
- Experience in data entry with a focus on documentation quality assurance and document review.
- Ability to perform compliance self-assessment audits and support corrective actions in logistics and documentation processes.
- Experience supporting special logistics projects such as duty drawback programs and freight tenders.
Work EnvironmentThis position is based in an office environment that supports international shipping and logistics operations. Work is performed using standard office equipment and business software, including extensive use of Microsoft Office and internal/external tracking systems. The role follows a contingent schedule framework that may involve work across days of the week from Sunday through Saturday, depending on business needs. The environment emphasizes organization, cleanliness, and adherence to documented processes, with a professional dress code appropriate for an office setting. Collaboration with internal teams and external partners such as freight forwarders is routine, and the culture values integrity, intensity, innovation, and involvement in daily work.
Job Type & LocationThis is a Contract position based out of Ozone, TN.
Pay and BenefitsThe pay range for this position is $30.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 9, 2026.
Workplace TypeThis is a fully onsite position in Ozone,TN.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.