About this role
Summary
We’re looking for a Holiday Cottage Cleaner to clean and prepare our popular holiday cottagesin Port Gaverne, Port Quin & Pentireglaze.
Due to the remote location of some our places, please consider how you might travel to work before you apply. Free parking is available at these cottages.
Hours/ working pattern: 572 hours per year. Around 11 hours per week, year round. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You can expect to work the eleven hours over 2-3 days per week. Additional hours may be available depending on business needs. Working patterns can be discussed at interview.
Changeover days typically fall on Mondays, Thursdays and Fridays but flexibility is essential due to popular short breaks and late bookings which can come in at any time. On changeover days expect to start around 9:30am and finish 3:30pm, depending on what is required.
Rotas are issued in advance, and we try to accommodate other commitments wherever possible.
Salary: £12.75 per hour.
Interview: Wednesday 18 November 2026
Start Date early December, depending on availability
Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
In this role you will cover a variety of our cottages in Port Gaverne, Port Quin & Pentireglaze.
What you'll be doing
On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.
Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We'd love to hear from you if you're:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.