About this role
- Job Description
- This contract role provides specialized backfill support for an Epic Professional Billing (PB) project. You will focus on maintaining and optimizing existing PB functionality, supporting system upgrades, and contributing to operational cleanup efforts. The position requires deep hands-on experience in Epic PB administration, including configuration, build, and workflow optimization, with the goal of improving billing accuracy, efficiency, and overall revenue cycle performance.
- Responsibilities
- Support the Epic Professional Billing project by providing backfill coverage for PB-related activities and initiatives.
- Manage and maintain PB tickets, including troubleshooting, resolving issues, and optimizing existing configurations.
- Participate in system upgrades, including preparation, testing, validation, and post-upgrade stabilization for Epic PB.
- Build and optimize department-specific workflows and configuration within Epic Professional Billing.
- Configure, manage, and optimize credit work queues to improve efficiency and accuracy in billing and follow-up processes.
- Redesign and refine PB Charge Review workflows to enhance billing accuracy, streamline processes, and reduce denials.
- Perform standard SER (service area/provider) updates and ongoing provider file maintenance to ensure accurate provider data.
- Support operational cleanup and optimization efforts within the PB environment, including configuration and workflow adjustments.
- Apply experience in denial workflow build-out to reduce denials and improve revenue capture.
- Utilize experience with self-pay configuration and optimization to enhance patient responsibility workflows and collections.
- Conduct follow-up activities related to billing, claims, and payer interactions as needed to support PB operations.
- Learn and adhere to new documentation standards and governance processes to maintain consistency and compliance.
- Collaborate with project teams and stakeholders to align PB configuration and workflows with organizational goals.
- Contribute to potential future Epic upgrades, including significant cleanup work and optimization following upgrade activities.
- Essential Skills
- Epic certification in Professional Billing with at least 810 years of experience in Epic PB.
- Strong, hands-on experience in Epic Professional Billing administration, including configuration, management, and optimization.
- Proficiency in building and optimizing denial workflows within Epic PB.
- Experience with self-pay configuration and optimization in Epic Professional Billing.
- Experience performing standard SER updates and provider maintenance within Epic.
- Ability to learn and follow new documentation and governance processes.
- Proven ability to support operational cleanup and optimization efforts in Epic PB.
- Skill in configuring, managing, and optimizing credit work queues in Epic Professional Billing.
- Experience redesigning PB Charge Review workflows to improve accuracy and efficiency.
- Background in follow-up processes related to billing and payer workflows.
- Additional Skills and Qualifications
- Experience with claims processing and payer workflows is a plus.
- Experience supporting Epic system upgrades, including testing and cleanup activities, is beneficial.
- Ability to work independently in a remote environment while managing multiple PB-related tasks.
- Strong analytical and problem-solving skills for troubleshooting complex billing and workflow issues.
- Effective communication skills for collaborating with project teams and operational stakeholders.
- Work Environment
- This is a 100% remote contract role based out of Providence, Rhode Island, United States, with an expected duration of approximately 3 months. You will work primarily within the Epic ecosystem, focusing on Professional Billing, including credit work queues, denial workflows, self-pay configuration, SER updates, and provider maintenance. The environment is project-driven and upgrade-focused, with periods of intensive cleanup and optimization work around Epic upgrades. You are expected to work in a professional home office setting, using standard remote collaboration tools and following established documentation and governance processes.
Job Type & LocationThis is a Contract position based out of Providence, RI.
Pay and BenefitsThe pay range for this position is $70.00 - $85.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Oct 28, 2026.
Workplace TypeThis is a fully remote position.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.