About this role
POSITION DESCRIPTION
POSITION TITLE
Technology Director/System Support Specialist, 11-month
FLSA: Non-Exempt
REPORTS TO
Principal/Superintendent
TERMS OF EMPLOYMENT
Eleven month employment with benefits as specified in the Classified Agreement.
QUALIFICATIONS
- High school diploma required, Bachelor's degree preferred.
- Substitute Certificate required with DESE - the district can support with this requirement.
- Experience working in personal computer and network maintenance.
- Highly motivated with strong organizational skills; able to coordinate multiple tasks at one time.
- Self-starter; able to work independently.
ESSENTIAL JOB FUNCTIONS
- Computer systems analysis and consultation, design, development testing, modification, or relate work in software functions.
- Network, internet, and database administration.
- Assist teachers and administrators in developing computer skills.
- Maintain technology district-wide, including repair and diagnosis of computer systems and peripherals, and installation of purchased computer systems, peripherals and software.
- Prioritizes and escalates work order tickets as necessary.
- Excellent written and verbal communication skills.
- Organize and work on mutliple projects or assignments simultaneously.
- Negotiate to find successful resolutions for issues with basic complexity, escalating those needed to involve a supervisor.
- Work in a fast paced environment with tight deadlines and changing priorities.
- Learn quickly to address issues as they arise during normal working hours or when on call.
- Opportunity to teach an elective class with students.
OTHER JOB FUNCTIONS
- Maintain confidentiality.
- Attend meetings and training as directed.
- Present and communicate in a professional manner.
- Work additional hours or overtime as directed.
- Lift up to 40 pounds when installing or working on equipment.
- Other duties as assigned by supervisor.
- Follow all policies set forth by the administration and local school board.